Do not dry clean. The material is high quality, natural fibers. I said I want to talk to a supervisor,Later A lady came to me her name is FEUPA. It made my life a hell of a lot easier. Called the toll free # and after 15 minutes no one answered. The most popular IKEA mattresses are the Morgedal foam mattress and the Haugesund is the best rated mattress overall. It is just above 8'' thick and is medium-firm, with a polyurethane foam comfort layer. *Podium was voted Product of the Year winner in the Bed Frame category through a survey of 4,000 Canadians by Kantar. I checked the frame and how I put it together, and it was built fine. A case number was created for me to apply for a credit to back to my card and schedule the chest delivery. We switched from something softer as we prefer the firmness of this mattress. When movers showed up refused to take box spring even though showed receipt for service. It should be used for extra comfort on top of a regular mattress. I was worried when she added, "If you don't receive a call, call us before 4pm today" Well, as I am sure you can guess, nobody called me. Very thick amounts of foam and pocketed coils. I said. It was foam as well. Then I called Duty Manager again..the 2nd time around Dan (I think his name was) helped big time, made a CS rep (Renee) call me and only then did the process start. Would have been better off paying a little more to a more professional furniture store with real customer service. A mattress is a very individual item, so I am sure many would love it. IKEA mattresses are extremely affordable, with reviewers 3x more likely to mention low prices and affordability, which may be one reason to be interested. I asked him to please talk to top level management and carefully weigh his response before returning my call. 13 months ago I bought a bed, (Sultan Flokenes) with frame and slats, at IKEA. The dining table: painfully difficult to assemble (but that's expected), but the finish is chipped off in multiple places.. unacceptable. No one called me back on 4/24 4/25 Received an email in the morning indicating my order will be delivered 4/26 without the 4-hour timeframe indicated. After reading others' reviews here, I decided to get the firm Hesseng and also buy the Tromsdalen mattress pad in case the Hesseng was too firm. I went to the returns to ask for a refund because I was truly done and at this point we wanted to just go home, and she politely went to check on my order again, and only then was my order picked and was getting ready to be pulled. In regards to delivery, I had to have a king size mattress delivered, there is no other option this bed had to be delivered. Gave it 5 months before exchanging. It's all just trendy, modern junk. It has some mixed reviews from customers with some describing it breaking down quickly and that it is too bouncy. Not sure; the result was we, the customer, had to rearrange our schedule. Price Queen:$249 USD It was so insensitive to ask me to "just bring it in and we'll look at it." I just went to IKEA in Emeryville. We bought a Hesstun Queen Firm mattress amost two years ago. (I got a lot done around the house while on hold.) While Haugesund Mattress Review is a fantastic mattress at this price point, our #1 pick for 2022 is SAATVA mattress. Additionally, my friend who bought the same mattress too faced the same issue.But Ikea is not ready to accept this. Although, in regard to the medium-firm mattress, several customers state it is a very firm mattress. Some links on Slumber Search are referral links. This layer provides the support and bounce that characterizes this mattress. The medium-firm option ranks 6.5/10. Combined with the soft filling, you get support and comfort all night. Garbage in = garbage out. He replied coldly and sternly, "Sorry sir, but that is all we can do. , - eBay - . It's huge (king size) and very comfortable (i got a firm one). Our ultimate goal is to help you pick your perfect mattress online, today! It comes with one piece of egg-crate poly foam, and polyester / cotton cover. Saatva is a luxury mattress shipped to your door with FREE white-glove delivery & setup, & over 50,000 5-star reviews. You can view the methodology of testing and the APEGA-stamped results documenthere. Overall though, I'm very happy, sleeping extremely comfortably and highly recommend it. When I ask Michael for details/ an explanation he acts as though I am irritating him. It features a base of individually wrapped coils and is available in both firm and medium-firm feels. When the 80s rolled around, IKEA was expanding its reach in Europe. For a lamp or a trash can or a dish rack that would be fine. It's the perfect one-stop store for getting the most bang for your buck when helping your kid move into their first college dorm, but I can't imagine wanting to furnish even my humble efficiency apartment with this stuff. HAUGESUND spring mattress (firm). The CMG team is a group of sleep-obsessed individuals that aim to provide you with the latest reviews, news and general updates on all things sleep. Take your mattress to the next level of comfort. Anyway, I asked one ikea sales floor person about whether the beam was supposed to come with the bed and she mentioned no. IKEA Queen Haugesund medium firm spring mattress. } Finally contacted Duty manager. The delivery guys could have urinated all over the mattress and I would have been forced to accept the product. Pick up location : Glencairn, Lawrence west. If I ever need another mattress I will definitely buy another HAUGSVR Hybrid mattress. After only 5 month the mattress had indentation where we slept. I havent tried it without the mattress pad, but I think it would be okay. We may receive products for free for review. Boy was he right! The side walls of the mattress are brown with visible white stitching forming a repeating square pattern that makes the mattress easier to recognize. And the service is not good. Once the topping is soiled, it is ruined with no replacement. After my first night I woke up sore but it softened up a bit after a couple weeks and now my lower back aches are gone too a month later! I was concerned that my husband, as a side sleeper, would find it too hard, but this has not proved to be the case. Prior to checkout, I stumbled upon the same mattress in the "as-is" section at a discounted price (because it was an in-store display). I show her the picture of moldy mattress and receipt . This mattress is hundreds of dollars cheaper than similar products, but it isnt as durable and supportive as its competition. It's not only me, but my wife as well as her parents; everyone in my family is experiencing back pains. 0.75 inches of polyurethane support foam. The cons: Not very comfortable according to most reviewers. Trip 3. #gallery-1 img { We went here to buy pillow top. Wrong parts .. . Be aware that flipping your mattress may void the warranty. We are extremely happy with this mattress. Best Mattress Picks is truly committed to helping you find your best mattress. . THE WORST experience EVER! The mattress is the Haugesund. "Is there anyone from IKEA who can come and look at it?" Ikea's Haugesund is an ideal choice if you want a simple, yet quality firm mattress at an affordable price. They finally show up and put the bed together but didn't have the mattress. Clean and well kept. Upon delivery, I tried out the Hesseng without the mattress pad for a week. So, they rescheduled for the next day. Having said this, it's worth noting that my husband and I are both (predominantly) back sleepers and I don't think this particular mattress and topper combination would be soft enough for a side sleeper. We did not want to swap the firm version for the medium firm, however, as we found the latter to be far less supportive. You can dismiss my review because of taste, as the food is unappealing to me and the furniture does not fit my aesthetic, but let me reiterate: Bedbugs. She said somebody from post sales would call next day. It features 3 layers of comfort polyurethane foam that provides more cushioning and a medium firmness rating according to its specifications. I've purchased a lot of furniture and random things for the house over the years and some items are more long lasting than others but honestly I would recommend taking your money and going elsewhere. The pros: Inexpensive spring mattress with foam comfort layers. This one is much more affordable and better quality. Horrible customer service!!!! It is designed to be a folding mattress, ideal for floor or hideaway bed sleeping. This Ikea has BY FAR the worst customer service and without a doubt should be rated below average. If you're on a tight budget, the Haugesund won't hurt your wallet. Like many of us, Ikea has been a great source for inexpensive do it yourself furniture. It also comes in two firmness options: firm and medium-firm. I ordered it the night before and online it said they had at least 4 in stock. Ikea HAUGESUND Spring mattress (queen size), firm, dark beige 228.22314.622. I had to get in the other "Home Delivery" . Got to the automated system which says the order is on schedule for delivery. Seems to be made from very good material, but it is very heavy. Foam density: 1.5 lbs/ft. If you like a very firm mattress, then this will be great for you. NIGHTMARE; probably will never shop there again -$600 of total crap passed off as a table, chair, and entertainment center and some other junk GF in town, excited to go finish equipping the apt; pretty much everything picked out before we arrive After 4 hours of wandering around that maze fighting the crowd we arrive at the self serve area and cant find *anything* we need. So far so good. Told me to go back to Ikea. I don't have to stay there waste 4-5 hours for nothing. This is the 2nd time we got HD, the 1st one was on-time and within promised window. In excellent condition. Meistervik is another thin foam mattress by IKEA. I have never lived in a home with bed bugs. The Haugesund mattress is a great choice if you prefer a firm bed and are looking to keep your costs low. He showed me the spots that the second generation had left, and then showed me the older spots in a smaller area where the first generation had dwelt. This is a feedback and review specifically of the Orlando FL IKEA Home delivery experience. While many sources of polyurethane certify that their foam is free from harmful chemicals, those that are very sensitive to chemicals may require additional certification. First we bought the firm Hesseng which was a bit too firm, and when you first lie on it I can guarantee it will be the firmest mattress you have ever slept on. I asked for the part number and she gave me the bin where I can find it. This one just four and half months! 2. When I told her that there was a security camera at my apartment and that we could review the tape, she put me on hold again to talk to the driver. The medium-firm option ranks 6.5/10. Got it a month ago love it went back and got another love them. And when I called customer service, which by the way is the worst, I was told it takes anywhere from 10-14 days but in the store they said it'll take 3-5 business days. With only a very thin polyurethane layer, it has a firm and bouncy structure that most disagree with. The way the mattresses were displayed made it look like they were all the same height. I suspect poor communication between Ikea and local delivery service they use. The pros: Quite inexpensive foam mattress, ideal for folding. It's backed by a 25-year limited warranty. The extendable design makes this a good option for parents on a budget. Because we chose to pick up the IKEA spring mattress in-store, there was no waiting during the delivery period and there was no damage to the packaging. You can get a great deal on the Haugesund, today! I didn't pull it to strong I guess. ", / Affiliate links / Images from Amazon Product Advertising API, Frequently Asked Questions about the Haugesund Mattress, Leesa vs. Tuft & Needle 2022: Review & Comparison. I can't just throw it in my back seat and drive it over. Full details. However, if this mattress is placed in a guest bedroom or in a childs bedroom, it will last much longer and is worth considering. Remove this final layer of plastic as the mattress expands to its full height. In hindsight I wish we had persevered with it but after a week we decided that it was ridiculously hard and we swapped it for the Hesseng medium/firm, which was a very, very, VERY bad idea. It's not my fault if your product was marked at a lower rate when I paid for it, and now bring it back when it's 50 bucks more expensive. Juno is a Canadian-made mattress that offers free shipping, free returns, a full size range, and full refunds. It is 3.5 hours later and nothing. GREAT value, as I would always expect from Ikea and easy to transport as it comes rolles up! It's uncomfortable as hell to sleep on at this point because it is so lumpy. With no phone call all week I started calling on 10th. Trial length:365 nights He advised us to talk with customer resolution after receiving the delivery. 2 weeks later.. our list of best mattresses for the money. It gets poor reviews on the comfort -- with many describing it too thin for lasting comfort. Weve been sleeping on this for a few months now and we absolutely love it. Called, the system told me the wait is 41 mins; waited for 30 mins. Stretch fabric on the top side of the mattress topper moves with you to maximize comfort. Although to many North American shoppers IKEA may look and feel like a relatively modern business, the Swedish company actually got its start as a mail order company in 1943. That was now 4 days ago. No one could come look at it in my apartment. The Hesstun mattress is another foam version that comes with double layers of pocketed coils and polyurethane comfort layers. Do not wash. The pros: Affordable mattress, ideal for daybeds and small spaces. The pros: The mattress comes at a very low price point for a pocketed coil mattress. Everything in the house was fine, it was a brand new mattress. width: 33%; According to the testing conducted by third-party engineers (commissioned by us), the IKEA Haugesund Medium-Firm scored a 8.3 / 10 on the bounce scale. I have no where to sleep. Love this mattress. If you use one of these and buy something, Slumber Search may make a small amount of money. All they are saying is that the mattress can be swapped only once as per your comfort level. The Morgedal mattress is an all-foam mattress that features two layers of polyurethane foam with a softer cooling foam on the surface and a firmer, more responsive foam as the base. The individually wrapped pocket springs in HAUGESUND mattress move independently and follow your body exactly. Buy a mattress that WON'T be infested and WON'T wear out in a year and a half. Within a few months of purchase the sides have broken downthink rounded corners instead of square. He loves the mattress. The IKEA Haugesund contains three stacked layers of spring and foam. Foundation layer 44 ILD / 2.50 Density. For customers who do use their mattress and end up wishing to return it, IKEA has a Love It or Exchange It policy that allows customers to. This is the second time we have bought the Matrand mattress and it was a repeat purchase because we liked it so much! Consumer Mattress Guide is truly committed to helping you find your best mattress. The IKEA spring mattress is made in Mexico, retails at $179 USD / $299 CAD for a queen, and can be exchanged for another mattress within the trial period. Was told it would be on time. I will never get anything delivered from here again. The phone receptionist and her supervisor called the driver, and after talking to the driver, they insisted that the deliveryman DID deliver the mattress, and that their store would not be sending me *****ANOTHER***** mattress. I doubt I will ever walk into IKEA again. If you buy a mattress using our referral link, we earn a commission. Sagging began shortly after, it began on my husband side but this cause me to roll onto his side which eventually created a pit right in the middle. During the last month since our purchase, I have spent over 5 1/2 hrs on hold/speaking with 5 or 6 different customer service reps at 888-888-4532. At this point I should be surprised. We bought the Haugsvaer in a firm after trying it out in the store. These materials are designed to work together to provide a balance of support and comfort. Then I exchange it - but if I had them pick up the first one, wait for the return, then order the second one with the credit I would have been without a bed for about a few weeks. If you buy a mattress using our referral link, we earn a commission. I talked to 3 different employees to check on my order. The doctors thought it was hives or something in our detergent but only my two daughters who were sleeping on the bed seemed to be affected. WORTH EVERY PENNY!!!! Mattress shoppers looking to stick within a budget and still get a great-quality mattress are encouraged to also consider the Juno value mattress. It is still firm but does not cause any back or side pain, the topper can be easily swapped around, unlike other brands where they are attached and I like the fact that the materials are predominantly natural ones. I was not the first victim, and I would not be the last. 2 stars because I have a low tolerance for crap. IKEA customers can expect their new mattress to arrive within, IKEA has what it calls a No-Nonsense Returns Policy as well as a mattress-specific Love It or Exchange It policy. If you know what's good for you, please I advise you to take precaution when purchasing furniture from here. Dumping it on the porch in the snow was not good etiher.. Ikea has lost my business. I argued if FEUPA told me at the beginning. I didnt want a pillow top because they get sink holes, so I wanted to be able to replace the mattress pad rather than the whole mattress when the mattress pad fails.I checked out lots of mattress shops but couldnt get a mattress of similar quality with these features anywhere near this price, plus I kept getting the hard sell to upgrade which is very annoying!As someone else mentioned, it really did smell a bit like hay in the first day or two, in a nice way, but it doesnt smell at all now.I am very happy with it so far and will try to remember to post an update once I have had it a while, as I found it difficult to find enough reviews to make my decision. You can read more about it in our Juno mattress review. Zero-G Mode But the mattress I ordered from IKEA caused my neck and back pain. Agree with comments below. After a week, I called the IKEA # which is an 888 number(you cannot contact the store directly). So I wasn't told that I needed a mid-beam for the bed frame I purchased from the Palo Alto location. I would definitely recommend it for someone looking a for a firm mattress and without being ripped off. The cons: Problematic comfort to many customers. The sleeper weighs 48 kilos so it was not a weight issue. The combined product information, price and good reviews for the Hesseng sounded like what I was after; a firm and natural mattress without all the nasty chemicals. Next, cut the final layer of plastic. Its firmness degrades quickly and some find it initially uncomfortable as well. There were some that describe it sagging from the edges inward and retaining some heat. IKEA, the low price furniture store also offers mattresses that you can pick up in store or have delivered. You pay a little more, or less..I guess it depends where you go and if you haggle, but most times you WILL find better grade furniture. You know someone warned me not to buy a mattress at IKEA but I went and checked them out anyways. Goodbye Ikea. Bed Frame, Box set, Mattress all in all just under $900. We were looking for a firmer mattress and the Matrand was perfect. So the only thing they could do is refund me my money. The IKEA spring mattress is priced firmly in the budget and discount category, where it competes with brands like Juno, Classic Brands, and Zinus. On the very top, the cover is white with multiple sets of stitched lines running parallel to each other. The Frlv mattress is a slim polyurethane mattress that features one foam layer and a polyester rayon cover. The IKEA Haugesund is available in two firmness options: medium-firm and firm. Highly recommended. Clean. Queen Ikea Bed Frame (Malm) & Mattress (Haugesund), Ikea Hemnes bed frame, mattress and slats for double bed, Moving sale: Queen size IKEA mattress with bed frame, IKEA HAUGESUND Mattress & Bed Frame / SIZE: FULL, Ikea full size mattress + bed frame in good condition, HAUGESUND Spring mattress, medium firm/dark beige - Full/Double, Ikea Haugesund Queen mattress. I purchased a mattress after carefully trying out the mattresses in the store AND ASKING LOTS OF QUESTIONS- the one I received felt nothing like the one in the store. Quality control, security and transparency CAINVER is trusted to a great extent. Frame is sale with mattress for free. It can only be saturday because no one is home friday and sunday would be too late as my family that will be visiting will already be there. I had to spend over an hour to get through only for them to tell me there was a discrepancy in my order, but they couldn't tell me what. Ikea is one of the leading home furnishing retailers in the world. Retailers both in and out of the mattress industry have been incorporating more eco-friendly and ethical policies when selling products and choosing suppliers. The IKEA Haugesund is a hybrid mattress. NOBODY in Home Delivery picks up the phone!!!!!!! Staff Writer, Yogi, Recovering Insomniac. We stayed home ALL DAY for them (they had a four hour window) and they didn't show up, didn't call as promised and then ABOVE ALL, someone, somewhere, reported that they attempted delivery - a flat out lie. Google, Google Play, YouTube and other marks are trademarks of Google Inc. IKEA Malm white twin bed for sale & Haugesund twin mattress for sale. As a repeat visitor I keep getting let down by your terrible customer service and cheap furniture. And besides- they sold us the darn thing!) Under this, there are 100s of pocketed coils for added support. I'd give them 0 stars if i could.. Ive had this bed for 3 months so I feel as though I have a good perspective for it. I wouldn't recommend this mattress to anyone. So I did call back in an hour and was told that I did not have a delivery scheduled and that neither the dispatch nor the driver was picking up the phone. The pros: Some firm lovers like this mattress at first. The mattress is approved for seating, as the zipper is placed on the bottom. I purchased a mattress and bed-frame, supposed to be delivered on Friday, August 21. A great compromise. It was a big disappointment and certainly not worth the price. A Queen costs $250, a fraction of the cost of other big name brands. Hopefully that doesn't have wear implications. He basically said that wasn't true and that I was shit out of luck. Every day for the last 1 1/2 years have been a pain. This mattress was great for 6-8 months then I started having back pain each morning. For the first few nights, I was a little achey after waking. Apart from that nightmare experience, I wouldn't give the place more than three stars on a really, really good day anyway. I then decided to call IKEA customer service. With a 365-night trial, you can try the Haugesund risk-free, today! I also have had lower back issues for a few months, especially in the morning, and I think it is because my 8yo sleepmaker pillowtop mattress had 'hammocked'. Easy to bring home since it is roll packed. What customer service! Copyright 1995-2022 eBay Inc. All Rights Reserved. max-width:100%; You dread the mass of people, long lines, and the inevitable frustration at putting together any furniture you happen to purchase. 20 more minutes and my order was finally ready. I let him know that another Dynamex employee let me know that my delivery would happen tomorrow and I could expect to get a delivery window today. We use cookies to ensure that we give you the best experience on our website. The restaurant is always clean and relatively fast, the store is clean and organized, was able to find a team member when needed near by and the cashiers are always quick and ready for their customers. Even though, the store worker picked out the wrong size bed frame for me, the customer service person said it would still cost $50 (half of the delivery fee) to get my bed frame, which is ridiculous, but I agreed. This is my first time shopping at IKEA, very likely the last time. After 3 long months of questioning why my kids were always itching, with no answers to be found I was pretty much at wits end. Placed order (pick and deliver option) July 4 inside the store. The old mattress that I have been used for more than ten years. Not once did she apologize. They are a fine entry point mattress without many frills, but there are significant reports of sagging with reviewers 4.1x* more likely to mention issues with sagging in contrast to average comparable mattresses. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. We looked at mattresses that looked the same with the same springs etc and were always way more money. Please dont waist your money or risk having a horrible experience like we did! The reason they gave us that they couldn't locate it in the warehouse! I asked her to make a note that they need to call me back ASAP as I just moved in and am waiting for the mattress. Fortunately, this product does not have memory foam either. Some days later someone called and left a VM and said they would rescheduled delivery and would I call back and talk to them. Very disappointed with the Ikea Mattrand mattress. According to the testing conducted by third-party engineers (commissioned by us), the Haugesund Medium-Firm mattress is rated at 6.7 / 10 on the edge support scale. They offer a polyester blend cover, memory foam topped with a slim gel layer, and egg crate base foam that facilitates air flow. Decided to talk to a customer representative, took 20 mins to speak with someone. As you can see, IKEA focuses mostly on firm mattresses, with lesser medium and medium-firm varieties. Post your classified or want ad in Canada Classifieds. It is very firm, too firm for me. It is poorly rated with many describing it as uncomfortable.