Come see why. Respond to insurance policy customer questions through calls and emails, resolve issues and ensure product questions are answered, and meet performance metrics for call center. Must have a HS diploma/GED, strong typing skills, high-level detail/accuracy, and 1+ yrs' experience. High school diploma and related experience required. Microsoft Office user knowledge and typing skills. Have an aptitude for Medical Terminology and Insurance Terminology. Position with work-from-home opportunities for an English/Spanish bilingual customer retention representative. Part-time, work-at-home role in a call center environment. Fully remote, part-time position. We will notify you by email when your friend (or friends) sign up for FlexJobs and you will get a free month. We're not like the other sites. Previous experience in a customer service or call-center role. HS diploma req. Requires strong customer service skills, professional phone etiquette, and relevant experience. Save time and find higher-quality jobs than on other sites, guaranteed. Must have a HS diploma/GED, strong typing skills, high-level detail/accuracy, and 1+ yrs' exp. As a flexible employer, Globe Life has offered these positions with remote, part-time, and alternative schedule options. Or maybe you like to find answers to questions and build a rapport with the customer and support them by explaining details of a policy. Spanish/English bilingual candidate needed for a part-time, flexible position requiring some evening, OT, and weekend hours, a HS diploma, one+ year similarly focused experience, and MS Office skills. Check Out Thousands More FlexJobs Success Stories! Place outbound and take inbound calls, work with customers, and navigate the computer to qualify prospects. Will provide phone-based customer support. Today, Globe Life is recognized for its financial strength and reputation as a national provider of life insurance coverage to over 4 million policyholders. Work from home full-time. Ability to work weekends (if/when required) Frequency - Rare. Assist with daily call volume. preferred. Work from home full-time. Some of our conversation will be about the different types of customer service roles available at Globe Life. Bilingual Customer Retention Representative, Job Categories for Remote, Part-Time, Freelance, and Flexible Jobs, New Remote Work From Home and Flexible Jobs, Find Remote Work From Home and Flexible Jobs By Location. Ask probing questions, understand concerns, and overcome objections.
Globe Life prides itself on fostering a strong workplace culture based on deeply-held values. If not, click on "Did Not Apply" to return to the job post. Hired at Globe Life as Customer Service Representative. Mesa, AZ Call Center Verification Representative is needed for a remote role. Along with its headquarters, Globe Life maintains multiple locations and divisions across the U.S. Kathleen C from Work from home full-time. Must have customer service or call center experience. Provide customers with wide-ranging issue assistance via email, chat, and phone calls. Document or verify information into the contact system.
Did you apply to this job If so, please click "Applied for Job" to save it to your "Application History" page. Tell your friends about FlexJobs via email. For its financial strength, management skills, and integrity, Globe Life has been awarded an A+ rating by A.M. Best Company, an independent insurance analyst. Required Knowledge & ExperienceEducation requirements. Assist with daily call volume. Full-time position.
Work from home full-time. Provide wide-ranging account and product assistance. Provide wide-ranging customer assistance, including account/product information and issue resolution. When they sign up, they get up to 30% off, and you get a free month worth $20.95! For instance, leadership promotes diversity and inclusion, supports local communities through monetary and hands-on initiatives, and encourages a healthy balance between hard work and having fun. Access 28,056 hand-screened work from home or flexible schedule jobs, Skills tests, courses, checklists, and expert content to help you land your next job. Meet quality assurance requirements and other key performance (KPI) metrics. After 5 years of working together full time, Globe Life provides a company funded pension plan for employees. Part-time, remote role. Will service inbound calls and make outbound calls to current policyholders, answer questions, collect payments, and increase retention rates.
Sitting 90% of the work day. In the past, individuals who thrive on innovation, creativity, and teamwork have joined Globe Life through openings in customer service, insurance, medical & health, call center,sales, and other fields.
Thus, Globe Life perks include numerous company events, like Boo Bash during Halloween, as well asexclusive access to some of Texas's favorite sporting teams.
Must have a HS diploma/GED, strong typing skills, high-level detail/accuracy, and 1+ yrs' experience. Part-time, remote candidate will help with the daily call volume, provide resolutions to customer inquiries, and make sure customer needs are met on every interaction. Requires communication skills and HS diploma. Some of the customer service representatives will return calls or contact clients regarding their policies. We include these past jobs as a way for you to explore what kinds of remote and flexible jobs Globe Life has hired for in the past and might be likely to hire for again in the future. Must be able to meet departmental goals. Will review claim documents, determine covered services, communicate with providers and maintain confidentiality. Physical Requirements:Heavy computer and phone usage. As a customer service representative, you may choose to be on the team that handles information gathering and verification (namely the data input that supports our underwriting department). Excellent written/verbal communication skills are needed. Requires strong attention to detail, computer proficiency, and communication skills. Reinforce the benefits of Globe Life policies when appropriate while interacting with clients. Some of the customer service representatives will return calls or contact clients regarding their policies. Candidates need to be able to work in the City or State specified. Take high-volume customer calls, email, and chat correspondence, and provide wide-ranging customer assistance. Particular types of life insurance offered by the company include term life insurance;whole life insurance;coverage for children, seniors, and families; burial and funeral insurance;final expense insurance, and more. Part-Time and Full-Time scheduling is available. He/She will make outbound calls to potential customers. You could also field calls, emails, and the online chat service, providing prompt and professional support to our customer base. You will be given training, coaching, and all the tools to support your success in providing stellar service by knowing the answers and fixing problems for the people you interact with in your workday. Professionally handle and resolve escalated issues. As an employer, Globe Life beckons passionate and qualified job seekers to join the company and help further this mission. Willingness to work shift work and overtime is required. Provide assistance for wide-ranging customer issues. Please wait a few minutes before referring more friends.
WFH part- or full-time. Remote option. Must be able to meet performance metrics and have good negotiation skills. Must have a high school diploma and customer service experience. Provide superior customer service by ensuring all inquiries and issues are handled promptly and professionally through the use of multiple systems. Prior relevant experience is required. Part-time, remote job for candidate who will provide exceptional customer service by ensuring all inquiries and issues are handled promptly and professionally through the use of multiple systems. Take high-volume customer calls and other correspondence (email/chat). Work from home. Each customer service representative is dedicated to one focus area of our business, so you won't be bounced from one department to another. The customer service team member will handle calls, respond to customers' questions & issues, & document information. After you apply, we will schedule a web-based video interview. Additionally, the team at Globe Life enjoys competitive compensation, volunteer initiatives, professional development, company-matched retirement savings, a Dress for Your Day policy, health coverage, tuition reimbursement, and other benefits as eligible. Remote position. Requires related experience and professional phone etiquette. Must have excellent listening skills and proficiency in Microsoft Office Suite. Take high-volume customer calls, email, and chat correspondence. Researched & Written by Emily March on the FlexJobs Team. Understand customer service principles and practices. Solve issues with tact, compassion, and a positive attitude should a client be experiencing a life event. One year customer service exp. An insurance company based in McKinney, Texas, Globe Life traces its roots to 1900, since which time the team has been working to help families "make tomorrow better."