No phone number to call, only email.
The exchange also allows the transfer of digital tickets to friends.
They misrepresented and lied in every step of the transaction. Ticket master didnt start the 12 week process till I reached out to them. So the Ohana Fest offered the option to use Ticketmaster Exchange. See Tickets now offers an ethical and convenient way to re-sell tickets, enabling fans to sell and buy spare tickets, safely and securely, at the price they paid or less. It's the most tourist-friendly option. The check was "issued" on September 30th, today is November 4th and I haven't received my payment yet. No customer service. Craigslist, Ticketmaster Verified, ticketiQ and Ticket City, How to differentiate online ticket marketplaces, Tips for getting rid of your resalable tickets. I emailed them chasing this as I was advised they would contact me with an update. I will not use the service again & I will make sure people know about this. Ticketmaster has officially launched its new in-house fan-to-fan Ticket Exchange marketplace in the UK. A few days before the gig I had still received no update but had an automated email stated they had to cancel the order. Some convenient features and costs are fairly standard from platform to platform.
On the new Ticketmaster Ticket Exchange, fans hit sell on the tickets they can no longer use, and theyll become available for others to buy. and demand (how much time left before the event starts? Ticketmaster has officially launched its new in-house fan-to-fan Ticket Exchange marketplace in the UK. Here are 8 tips for writing great reviews. This symbol means you're seeing tickets from other fans too. Received a reply a few days later telling me Id be paid within 5-7 days but still no funds arrived. Unfortunately I lost the physical tickets and my circumstances changed, before selling the tickets on TicketExchange I emailed them to confirm I had no physical tickets but wanted to sell them, they advised that the tickets would need to be sold first and then passed to there dedicated team to look into. Registered Office: 2nd Floor, Norfolk House, 47 Upper Parliament Street, Nottingham, NG1 2AB. This may include adverts from us and 3rd parties based on our understanding. Companies can ask for reviews via automatic invitations. Buy and sell great seats with season ticket holders and other fans on TicketExchange by Ticketmaster. ), Avoid selling the same tickets twice by removing the tickets from all platforms once a sale is final, If youre reselling tickets frequently, track the data of every sale. An interview with Ticketmaster UK's Doug Smith is one such clip, as he walks viewers through the allocation and onsale process. Tiocketmaster email to advise and to say refund will be processed4 weeks later no refundcontact customer service to be advised eventually that as the tickets had been dispatched (but not to me) I wasn't entitled to a refund, regardless of whether the event was cancelled or notNo telephone number to contact and left talking to a guy who clearly has no concept of what cancelled means or customer serviceAVOID AT ALL COSTS. timing 9AM-6.30PM, Phone Number+1888-(580)-(4895)..Phone Number is for Reservation desk and booking [emailprotected] Customer Care, Billings or Cancellation. It's ridiculous. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products.
When resales are available for an event, there will be a link from the main event page to the resale listings. Anyone can write a Trustpilot review. You cannot change the price after initial listing and tickets are not listed on my account.. DO NOT USE THEM.
Whether you end up selling them to one of their professional ticket brokers or not, the response from a broker should be informative and helpful. Can't change the price of tickets after initial listing. In your user account, you can import your Spotify library or follow artists you find on our site to add them to your favourites.
Emailed again and payment finally arrived almost 2 months after concert.However, the refund for the postage of my tickets (me posting to buyer) was not refunded as promised, so Ive had to contact TME again to ask for this. Ticketmaster used this as a way to continue to refuse to give me the resale money. Professional scalpers, or touts, use bots to scoop up tickets to big events the moment they go on sale before selling them for huge markups. Industry They are absolute CRAP. You won't be able to buy tickets for any new events on Seatwave or Get Me In from Monday and the new site will launch in the UK and Ireland in October. Adjusts its fee structure in real-time to, in many cases, help sell your tickets, Offers "Instant Download" option for buyers, Has listings for parking passes to events, Payment methods: PayPal, check, credit, charity donation, Payment arrives within five (PayPal) to 12 (check) business days, Lack of security on classifieds-style site can result in counterfeiting, or worse, Requires communication with potential buyers, Difficult for sellers to aggregate ticket prices to same event, Can add smaller-scale events that may not have listings yet, Ability to easily transfer tickets to friends, Payment arrives within five business days, Payment arrives within seven to 10 business days, Also caters to professional sellers and corporations (who sell $10,000-plus worth of tickets per year), Only resells tickets purchased on Ticketmaster affiliate sites (LiveNation, NBATickets.com, NFL Ticket Exchange, NFL Ticket Exchange), International user base: Site has 13 languages and deals in 47 currencies, "Last Minute Sales" feature where buyers can collect your tickets near a venue, Payment arrives within five to eight business days, Choose among best offers delivered to your inbox, Suggests logging in via Facebook; connects buyers and sellers via social media, Payment methods: PayPal suggested, but negotiable with the buyer, Shares listings on 400-plus affiliate sites, Postings expire and are removed from the site within one week of the event, "Declining Price" feature automatically decreases your list price by date, Encourages sellers to email its "Pricing Expert" for a recommendation, Payment arrives within seven business days, Connects first- or part-time sellers with professional ticket brokers, Best option for seeking guidance on selling, pricing, Has backing of National Association of Ticket Brokers, Owns StubHub; unlike its affiliate, allows auction-style pricing (with a "Buy It Now" price option), Offers a detailed guide for novice sellers, Payment methods: Paypal, merchant credit card account, Gauge the value of the tickets by looking at the face value and resale prices, See if any of your family, friends or coworkers want to buy them, thus removing all fees from the process, Post your tickets on multiple platforms, perhaps listing them at a higher price on lower-fee platforms, Reach out to the marketplaces support staff with questions, Consider increasing or decreasing your sale price depending upon supply (how many similar tickets available for sale?) The Ticket Exchange allows fans that cannot make a gig to sell their tickets on for the total price you paid on Ticketmaster for those tickets inclusive of fees, or less, according to the companys FAQs. Cost me 200 bucks and just now called their number from email telling me my tickets did not sell and it does not work. Bots keep snapping up the hottest tickets to gigs: Here's what the ticketing industry is doing to stop them. For more information please see our Advertiser Disclosure. DO NOT USE THIS COMPANY! Click the Resales tab in your account to list your tickets. 2022 Trustpilot A/S. "These changes have been designed and built to make it easier for fans to get into the shows they love. Reference RE9516420.
I suppose it's a great service if you're a buyer though You get free tickets and the expense of someone else!!
You're always the first to know with our mobile app. See is a trademark of SEE GROUP LIMITED. It was terrible. Amateur and pro ticket brokers invest a lot of time making sure this doesn't happen. Can't make the show? I have now lost the money for 3 tickets and missed the opportunity to attend the gig (according to their website they can send replacement tickets 5 days before the gig I would have taken this option to save wasting the money and time I have spent attempting to selling them). All rights reserved. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Information provided by various external sources. Fans will be able to sell through a ticket exchange, where fans can buy or sell unwanted tickets through the app, which you can download here on IOS and Android . Fans will be able to buy or sell tickets they can't use through their website or app, at the price originally paid or less.
All rights reserved. We took enforcement action against Ticketmaster's Get Me In and Seatwave earlier this year to ensure they provide better information about tickets being resold on their sites," a CMA spokesperson said of Ticketmaster's announcement Monday. You also need an account to be able to purchase tickets through Fan to Fan.
Ticketmasters former resale markeplaces Get Me In and Seatwave have ceased to operate with on exception: Seatwave continues to provide the official resale marketplace for the Welsh Rugby Union. It is fraud, its been over 3 weeks I haven't received my money. EMAILS REMAIN UNANSWERED FOR WEEKS AT A TIME AND THEN YOU GET A STOCK RESPONSE TO SAY THAT THEYRE BUSY! These changes have been designed and built to make it easier for fans to get into the shows they love..
$450 down the drain. In this case, you're in a win-win situation: List the tickets at a high, market rate.
Echoing on the rest, the phone line is dead, the email response is unbearable, and pretty much useless. Ticket giant, Ticketmaster, is shutting down their resale sites GET ME IN! Everything we do is about making the fan experience better. How do you give ZERO stars to rate my experience with NFL TicketExchange??
All rights reserved.
Shame on them!! Contacted again and was told that due to covid they were struggling with backlog (dont think covid is still a fair excuse in 2022 to be honest) and Id be paid within a few days. You can get started by choosing one of the options below.
The fame was on 8/13 and still no money . Olivia Perreault.
or Seatwave. StubHub's size and security gives you the best chance to sell your stubs. Ive now emailed 3 times about my postage refund alone and Im still no further forward. In some cases, these go-between companies set themselves apart by doing any number of things, from helping you to price your tickets (without being too intrusive) to offering a variety of ways to receive payment. If they no longer wanted to attend the gig, then they should resell them. Im looking at 20 weeks before if and when I get a refund Never buy tickets from themFrustrated and disappointedRay. ", Tags: Music , Ticketmaster , Reselling , News , Mobile , Secondary Ticketing. I mailed the tickets, and gave Ticketmaster the tracking number as instructed. We will send you email alerts every time one of your favourite artists goes on tour.
Your tickets must be linked to your account. I've been waiting far too long for this.
When tickets are resold, well cancel them and send new, unique ones to the fan who has bought them. Ticket master sent me an e-mail stating Id get a credit. Here's how Ticketmasters latest news will affect concert goers.
I've been robbed. Whatever the case may be, your position (or predicament) can help you find the right online option. You may be wondering why the fees matter to you if you're the one selling. This is the best first step. Kid Cudi Replaces Kanye West as Rolling Louds Headliner, Billie Eilish Offering Fans Chance to Win Tickets By Voting, Ticketmaster Announces Purchase of Thai Ticketing Leader, Live Nation: No Liability For Drakeo The Rulers Backstage Death, SeatGeek Launches Pay Tickets Over Time Deal With Affirm, Bruce Springsteen Fans Furious Over Outrageous Ticket Prices, Trivium Plan Fall 2022 Deadmen And Dragons Tour Dates, Broadway Keeps Face Masks Optional Despite COVID Case Rise, How to Support Your Favourite Football Team This Season, Ali Gatie Announces Plans for Who Hurt You? I wish! These changes have been designed and built to make it easier for fans to get into the shows they love, the blog post concludes. As for the company's cut of your sale, our research found that non-classifieds-style platforms may charge 10% to 15% of the final price, cutting into your would-be profits. What if you're stuck with them? It's much easier to have a variety of options (bank account, check, Venmo, et cetera) at your disposal. You can even add your tickets to Passbook two days before the event. The Live Nation company also launched a new landing page explaining ticketing to customers, covering subjects ranging from presales and resales to allocations and delivery to fees to security and technology. If I have a choice to select 0 must have done that.it is definitely a scam/ fraud.
Sold tickets in September and have yet to receive payment. I received no update. The transfer of digital tickets to friends is also possible. Not sure how this happened but they will not return my money I am very upset I will never go on Ticketmaster again and I am not done with the situation I will fight it till my last breath I spoke to some very stupid and rude customer service people names Candace and Zack and Irma and two different reps told me I was getting a refund and now they tell me I'm not very upset. Collision and Comprehensive Auto Insurance, Personal Injury Protection (PIP) Insurance, Life Insurance with Pre-Existing Medical Conditions, StubHub*, Vivid Seats, Viagogo*, TicketNetwork and eBay. I tried to contact ticketmaster pre the event but their site was bugging out, and the customer service center (near impossible to find a number for) was closed on a Saturday. So I contact them the next week for my money back and they say they have paid the seller and I can't have my money back. While neither site operates anymore, Seatwave still acts as the official resale site solely for the Welsh Rugby Union. Sean knows far too much about Marvel, DC and Star Wars, and pours this knowledge into recaps and explainers on CNET.
All rights reserved. Still no payment. I have been robbed. ticketing industry's fight against scalpers, forced Seatwave and Get Me In to remove hidden charges, commit to giving consumers additional information, Bots keep snapping up the hottest tickets to gigs.
In addition, Ticketmaster has closed former resale markeplaces Get Me In and Seatwave, with the exception of Seatwave's continued operation of the official resale marketplace for the Welsh Rugby Union. 1999-2022 Ticketmaster. (Familiarize yourself with state resale laws). You can unsubscribe at any time. If I had gone on the normal Ticketmaster website similar tickets available at face value. I had to sell them "virtually" based on the fact I could not "personally" deliver the wrist bands. We will send you email alerts every time one of your favourite artists goes on tour. Something went wrong, please try again later.
such sites should be banned/shut to prevent other people to be trapped in this. If you happen to be selling your own season tickets, be sure to include the parking pass, potentially in a separate sale; StubHub is the place for parking passes. Of course, you may find yourself in a less favorable situation. When tickets are resold, well cancel them and send new, unique ones to the fan who has bought them, a blog post on the site reads.
i have sent number of emails no one even bother to reply and give any update.Its been over 25 days now. December 10, 2018 Purchased tickets for Elton John through Ticketmaster.
Fans can now sell tickets on the Ticket Exchange by hitting the sell button on the site, allowing the tickets to become available for others, or by transferring digital tickets to friends. I feel frustrated, disappointed, and very sad I had to lose the event, and now my money too (1,000 dollars)? No sale? "Everything we do is about making the fan experience better," Smith notes. "So, we're launching a fan-to-fan ticket exchange on Ticketmaster, where you can easily buy tickets or sell tickets you can't use through our website or app, at the price originally paid or less.". This is the latest move inticketing industry's fight against scalpers. These include a short interview with Dough Smith, SVP of business operations at Ticketmaster UK, who takes viewers through the allocation and onsale process, which marks a new level of transparency for customers. No delivery of Check or Direct Deposit after they sold my tickets. I raised this with them again via email and a much delayed response I was advised they had to cancel the order because tracking details were entered after there policy requirements. You can post the same tickets on multiple websites, for instance, without paying a fee to list on any of them. If I was able to give Ticket- Exchange. Official Ticket marketplace of the NFL, NHL, USTA. The exchange lets fans who cannot attend an event sell their tickets on, "for the total price you paid on Ticketmaster for those tickets inclusive of fees, or less." What is the problem ? In good faith I listed the tickets for sale which sold not long after. The new exchange is slated to launch next in Europe in early 2019.
US law bans ticket-buying software: A 2016 law attempted to combat scalpers. This could mean that some savvy gig goers would be able to snap up a ticket for the hottest gig in town for less, simply by waiting until the last minute. The tickets were sent out to me early part of 2021. Register for a See account here to import your Spotify library or follow artists you find on our site to add them to your favourites. Ticketmaster will launch a fan-to-fan ticket exchange in October. in the European market. It said they would be sent to me by post. By continuing past this page, you agree to our.
That ensures that all tickets on Ticketmaster are 100 percent verified and fans will have no concerns about getting in at the door.
Suggested companies are based on peoples browsing tendencies.
In April, it also got those sites and StubHub to commit to giving consumers additional information, such as the exact location of the seat the ticket they're buying is for and the seller's identity. Never had a problem before pre-Covid. Some of their strategies for success: Using email newsletters, credit card perks, social media alerts and fan club memberships to buy pairs (or even numbers) of tickets for in-demand events that ideally involve audiences who cant or wont plan ahead enough to buy the tickets first themselves. No problem.
They don't answer emails. 1999-[_1] Ticketmaster. Com a rating less than than one it would be minus ten. To order tickets by phone, please call Ticketmaster National Sales at 1-800-745-3000. Plus, its intuitive interface will help you determine the right price, adjust that price on the go and seamlessly deliver the tickets to your buyer. Ticketmaster Ticket Exchange Fully Live in the UK, Pollstar (12/07/18) Gottfried, Gideon He also works on breaking tech, culture and every other kind of news. Advertiser Disclosure: Some of the offers that appear on this website are from companies which ValuePenguin receives compensation.
Go to Stubhub! You can still get your booking fees back though. It is no longer my problem. So in all I'd lost both the cost of the tickets and the cost of sending them to the buyer, and would also not get to attend the event.Here's what should have happened in my opinion. Scammers. Then when you email this DipCrap company when they finally return your email they tell you to call the same crap Toll Free number that doesn't take phone calls. It was only 13 but Im perusing it more out of principle now more than anything, especially considering its supposed to be refunded automatically with ticket sale monies. That ensures that all tickets on Ticketmaster are 100 percent verified and fans will have no concerns about getting in at the door, a company blog post reads. I sold Titans falcons tickets a long time ago. Oh, and you won't ever have to interact with whoever makes the purchase. After I gave proof that I had shipped the tickets, Tickermaster should have given me the money for the sold tickets and the postage. This is completely FALSE information because as I had stated to them I HAD NO PHYSICAL TICKETS TO POST. I would have given 0 stars but I wasnt allowed.Sold tickets for a concert through TME. Go with SeatGeek and/or ticketiQ, which can help you promote the event amongst your friends and transfer tickets to people easily. No matter your situation, take these steps when tickets are burning a hole in your pocket: To get an insurance quote over the phone, call: (855) 596-3655 | Agents available 24 hours a day, 7 days a week! The Ticketmaster Ticket Exchange has gone live across all events on Ticketmaster's U.K. website following the announcement of its launch in August. The site does not review or include all companies or all available products. Sale, on the other hand, equals success. Well, consider that a buyer is more likely to purchase your tickets on one platform versus another if the platform itself charges a lower fee to the buyer.
All they seem to do is reply with a generic response and not actually solve your problems.I like the idea of this service but will NEVER EVER use it again. Let's see how they stack up. In 2015, the UK's Competition and Markets Authority (CMA) forced Seatwave and Get Me In to remove hidden charges, inform consumers about ticket restrictions and offer buyers more information, Engadget notes. I have also requested to speak to a senior manager regarding my issues but those requests have been ignored.
The popular online classified-style site is where a quick, last-ditch posting can direct the buyer to meet in front of the venue's marquee, which would alleviate security concerns on your part and counterfeiting concerns on theirs. Using app to sell NFL tickets, unable to drop the price on the app because it would not go past payment option. We use dedicated people and clever technology to safeguard our platform. This will connect you with a buyer like you and increase your profits in the absence of seller fees. This compensation may impact how and where offers appear on this site (including, for example, the order in which they appear). Nothing more. If, on the other hand, you bought your concert passes on Ticketmaster and have more than a week before the show's date, use Ticketmaster's "Verified" reselling initiative to find a buyer there. THEY DO NOT GIVE A TOSS ABOUT CUSTOMERS ONCE THEYVE GOT YOUR MONEY!
Spice up your small talk with the latest tech news, products and reviews. Tickets sold in excess of face value and a 20% service charge. Phone listed is out of service.
With customers growing tired of watching tickets snapped up by bots and professional sellers and then sold for inflated prices on the resale sites, Ticketmaster have reportedly listened and shut down their resale sites.
I purchased tickets from Ticketmaster in December 2020, which unfortunately due to COVID was rescheduled. "All we want is you, the fan, to be able to safely buy tickets to the events you love," Ticketmaster wrote. They give you a Toll Free number to call them only to get the recording that they're not taking calls and to email them. Dreadful, Will be using other reselling sites in future.
Verification can help ensure real people write reviews about real companies. You can't get anyone on the phone and they take a week or longer to respond to emails so even once they respond you have to wait again another week to hear back again. I bought resale tickets for an event. First published at 4:10 a.m. PT.Updated at 7:10 a.m. PT: Adds CMA comment. You can also view a full list of our terms and conditions here.
Claim your profile to access Trustpilots free business tools and connect with customers. I asked if they would void the tickets I gave to the buyer and print me some new ones, but they refused. It is a joke that I can not get a phone call and get the same email reply over and over again saying the money is process in 7-10 business days and to email back if it is more than 10 days. The top option for you may change depending on your ticket situation. The Super Bowl, a game played between two "TBD" teams, months after the fact, is a good example. They give you instructions on how to send your tickets to the buyer (Royal Mail Special Delivery) and state that they will reimburse this cost. Can only Reach these people via e-mail.
The growing popularity of consumer-to-consumer sales has resulted in a bevy of online ticket platforms. Same issue as another customer who listed a review. It's a hassle, for example, to sign up for a PayPal account if you're a one-time ticket-seller. Some include diagrams, FAQs, graphics, or a short interview with Doug Smith, the SVP of Business Operations at Ticketmaster UK. "We are clear that all resale ticketing sites should play by the rules and treat their customers fairly. Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster.