These topics describe the security features of HCL Commerce and how to configure these features. This is done by signing up for the appropriate approval member group during membership registration. Two kinds of member groups exist: implicit and explicit. Sometimes, organizations joining your site might be buyer organizations. A guest user has a unique user ID, but no password. Catalogs provide a way of organizing the products that you want to sell.
Use the HCL Commerce Accelerator to maintain online stores.
Customer Service for HCL Commerce is offered for Enterprise edition. Each registry provides methods to enable adding, deleting, and refreshing of the registry content. HCL Customer Service Hub for HCL Commerce provides customer service enhancements that enable a customer service representative (CSR) to resolve common issues and capture orders. You can use the extensive precision marketing features in the tool to deliver targeted marketing messages to customers. Topics in the Administering category highlight tasks that are typically performed by the Site Administrator, to support daily operations of the HCL Commerce site. Create pages and build layouts for your store directly in Management Center without involving IT by using the Commerce Composer tool. HCL Commerce is a high-availability, highly scalable and customizable e-commerce platform. If you encounter issues with the Management Center that are not related to any specific tool, review this troubleshooting topic to solve common problems. Use the Promotions tool in Management Center to create and manage promotions that support the marketing campaigns for your site. When a user first accesses an e-commerce site and is browsing product pages, the user is running as a generic user. The Page Composer tool is designed specifically for use with React stores. Accurate, secure transactions require that a second individual approve some electronic marketplace actions before they proceed. Topics in the Performance section describe the means by which to plan, implement, test, and re-visit the optimization of HCL Commerce site performance. This tool allows users to create store pages and assign SEO URLs to them. Topics in the Samples category highlight the various samples that are provided with HCL Commerce. The approver responsible for approving the action sees it referred to as an approval request or request in the user interface. Business users can create and manage precision marketing campaigns, promotions, catalog, and merchandising across all sales channels. Management Center now has a new Search tool listed in the hamburger menu. During the organization registration process, the organization administrator selects the business processes for which they want to enable approval. Site Administrators can use the resend function in HCL Commerce to resend messages that are stored in the HCL Commerce system. Unsent messages can be viewed in the Menagement Center Tools. Able to support hundreds of thousands of transactions per day, HCL Commerce allows you to do business with consumers (B2C) or directly with businesses (B2B). The Catalogs tool lets business users create, and manage online catalogs. These methods are available to the URL interface by using the ListRegistry and the RefreshRegistry commands. Submitters and administrators with the appropriate access can view approval requests and verify the status of their associated approval decisions. Like the Commerce Composer tool in Management Center, the Page Composer tool lets business users manage store pages. Use the Store Creation wizard in Management Center to create new stores.
Topics in the Troubleshooting section highlight common issues that are encountered with HCL Commerce, and how they can be addressed or mitigated. You can set up shipping at a store-level by using Management Center.
Topics in the Integrating category highlight the tasks that are commonly performed for using HCL Commerce in combination with other products. You can use store preview in production, authoring, and staging environments.You can use store preview within the authoring instances for any of your environments. HCL Commerce targets each of these roles with a tailored set of offerings so that each of your users can get maximum benefit. The use of a common user ID on the site minimizes system resource usage. You can create store quickly and easily from Management Center Tools. Managing a business account involves tasks that create and modify business accounts. HCL Commerce uses cloud friendly technology to make deployment and operation both easy and efficient. The various tasks that are involved in managing a business account are performed by different roles. These capabilities are built into the HCL Commerce Reference Store application and enable a CSR to complete key tasks on behalf of guest and registered customers for headless stores that are built based on the Emerald and Sapphire reference stores. The organization administrator also populates the approver member groups. Use the Store Creation wizard in Management Center to create new stores.
An organizational entity is a type of member in HCL Commerce. The wizard asks a customer to provide some basic data about their store (name, description, and so on), allows the customer to select the storefront or catalog they want to use, and then creates the store. Menagement Center Tools, Buyer Administrator, Customer Service Supervisor, Use the Catalog Filter and Pricing tool in.
The Management Center user interface provides a usable, intuitive, and efficient way to complete your business tasks. Do not use store preview within the live instance of your HCL Commerce on Cloud environments. Use the Installments tool in Management Center to create and manage installment rules that support the payment methods for your site. Afterward, you can use several methods to complete a task: by selecting menu options, by clicking toolbar buttons, by right-clicking and selecting menus, or by keyboard shortcuts. This process involves creating organizations that participate at your site, and defining users that are members of those organizations. If HCL Commerce is integrated with IBM Web Content Manager, you can use content from IBM Web Content Manager content libraries with Management Center objects. Before you migrate to HCL Commerce Version 9, review this information to help plan and execute your migration. This individual, called an approver, can accept or reject requests to perform a specific action. You can create or change the parameters for message types from Management Center. Take advantage of the tool's page design and management functions to improve your productivity and give you more control over the customer experience. If content management capabilities other than the functionality that is provided by default with HCL Commerce is required, HCL Commerce can be integrated with IBM Web Content Manager. HCL Commerce provides many tutorials to help you customize and understand your HCL Commerce instance and stores. You can set up taxes at a store-level by using the Management Center. You can also explicitly exclude certain users although they satisfy the criteria. Find answers to some of the most frequently asked questions about the Management Center. Topics in the Operating category highlight tasks that are typically performed by business users, customer support representatives, to complete their day-to-day tasks in the operation of the HCL Commerce site.
Both the generic user and a unique guest user have the registration type of "G" (Guest user). HCL Commerce predefines several message types and sets them as active. Topics in the Reference section contain all of the HCL Commerce reference documentation. The Workspace Management tool is a graphical user interface tool that is used to manage workspaces and workspace-related activities. It provides easy-to-use tools for business users to centrally manage a cross-channel strategy. If the guest user registers to the current store, then the user is converted to a registered user, and any assets that the guest user owned will now be owned by the registered user. The generic user has a common user ID (-1002) that is used across the entire system. An implicit member group contains users that share common attributes and are therefore considered members of a specific member group.
Once the user performs an operation that requires a unique identity, for example, adding a product to the shopping cart, the user is converted from a generic user to a unique guest user. The three types of jobs are: site level jobs, store level jobs, and broadcast jobs. Sellers, Sales Managers, and Account Representatives can use the tool's flexible features to implement catalog filtering and pricing strategies that meet the site's business needs over time. In other cases, you might have customers registering at your site who are engaged in a business-to-consumer relationship with your business.
As a Product Manager, Marketing Manager, or Category Manager, you can use the Attachments tool to manage URLs that point to marketing image files, catalog image files, PDF documents, and multimedia files that you use in marketing campaigns. The starting point for all Management Center tasks is to open the tooling.
You can use store preview in production, authoring, and staging environments.
An explicit member group contains explicitly assigned users, who may or may not share common attributes. Management Center now has a new tool called Analytics listed at the top of the menu. The Registry Manager maintains a set of registries for catching HCL Commerce runtime data. Use the Catalogs tool in Management Center to manage catalogs, categories, catalog entries, merchandising associations, product attributes, and attachments in your store. An implicit member group specifies criteria or attributes that users must satisfy in order to be considered members of that member group. The resulting store has some unique data, but uses the storefront and catalog data from existing asset stores. The topics in the Customizing section describe tasks performed by an application developer to customize HCL Commerce. These capabilities are built into the HCL Commerce Aurora storefront and enable a CSR to complete key tasks on behalf of a guest and registered customers for both B2B and B2C stores. You define catalog data in groups of categories and products.
The Management Center for HCL Commerce, is a suite of tools to support store management, merchandising, and marketing tasks for business users (Sellers, Marketing Managers, Product Managers, Catalog Managers, Buyer Administrator, Customer Service Supervisor and others). You can also use these transport methods: File, IBM MQ, or a sample adapter. You can resend unsent messages in the Management Center Tools.
Use the Management Center keyboard shortcuts to access user interface functions or complete tasks, using a single key or combination of keys. Unsent messages can be viewed in the
For site administrators, one of your first tasks after installing and configuring HCL Commerce is setting up and managing access to your e-commerce site. The Registries tool allows site administrators to update a registry without requiring a server restart. Sent messages can be viewed in the Menagement Center Tools. Preview your store to ensure that changes made in Management Center show up in your store as expected. Customer Service Hub for HCL Commerce is offered for Enterprise edition. If your company operates an extended site, you can perform certain tasks directly from your extended site store within Management Center. A marketplace is a web storefront that enables third-party sellers to sell their products on your platform. The following section describes how you can leverage HCL Commerce features and functionality to help your site be compliant with different privacy and security standards. Only users within these groups have the authority to accept or reject requests to perform those actions for which approval has been enabled. The Store Management tool in Management Center replaces all of the store management features in HCL Commerce Accelerator, except store creation and the ability to suspend and resume stores. A member group is a grouping of members - users, organizations, or other member groups - used for various business purposes. This user implicitly belongs to the Default Organization and does not have any roles in the site. You can use store preview within the authoring instances for any of your environments. Defining the organizational structure of site is an important step in managing the types of access that members have to your system. HCL Commerce provides several transport methods. HCL Commerce has different advantages for business users, administrators and developers. A member group can be both implicit and explicit at the same time.
Use the Catalog Filter and Pricing tool in Management Center to create and manage catalog filters, price lists, and price rules. An organizational entity is classified into one of three types: an organization, an organization unit, or an authorization domain. Learn how to install and deploy HCL Commerce development environments and HCL Commerce production environments. Business users can also use AI enabled content management capabilities. It provides a single view across all workspaces and all tasks in the workspaces where managers can see how work is progressing. You can configure transport methods for the site, or for particular stores. A job is HCL Commerce command that is scheduled to run on behalf of a site or store at a specified time or interval. Depending on the business model of the store, and the access control policies, the user may be able to do other operations on the site, for example, placing an order. During the migration process, you can also upgrade editions. HCL Customer Service for HCL Commerce provides customer service enhancements that enable a customer service representative (CSR) to resolve common issues and capture orders. Do not use store preview within the live instance of your. By default, the e-mail transport method is configured and active. Use the Marketing tool in Management Center to create and manage marketing campaigns and other store content, excluding catalog content. After an instance is created, you can publish a starter store that defines the organization structure.
As a Seller, Site Administrator, or Channel Manager, you can use the Store Management tool in Management Center to manage your stores. For enhanced security of your site, ensure that you are aware and up to date on all account related policies.
Catalog data contains descriptions and pricing information for products and services.
As Attachment Manager, Product Manager, Marketing Manager, Marketing Director, or Category Manager, you can use the Assets tool to manage URLs that point to marketing image files, catalog image files, PDF documents, and multimedia files that you use in marketing campaigns. When an approvable action enters the approval process, the submitter sees it as an approval submission or submission in the user interface.