If the damages are noted on the proof of delivery, we will be able to accommodate cost-free replacements if the damages are reported to us within 14 days of the delivery receipt.
We sell products from some manufacturers that are custom made or built-to-order. The French Twist collection is an example of elegance and simplicity. Click the
This policy applies to both parcel and freight shipments, signature and not signature required. on any product to add it to favorites. Once your order is processed, it usually takes from 3 to 7 business days for the items to get delivered to you. Returns shipped by any other carrier (including U.S. You are not required to purchase the or in some cases, proceeding to the final checkout stage.
Defective products will be replaced.
the manufacturer does not allow us to show you our price until you place the item in your cart, All returned merchandise requests must be initiated within 30 days upon receipt of the item. For any special requests, i.e. We offer FREE SHIPPING on most orders over $99 in the 48 contiguous United States.
What happens if I return or exchange my product? 1530 McDonald Ave., Brooklyn, NY 11230, USA | (800) 504-9974. Hickory Hardware (Previously Belwith Keeler) designs and markets Hickory Hardware brand decorative and functional hardware to the retail, distribution, and OEM markets. This process usually takes 1 to 3 business days. For returns outside of the merchants return window, you will receive a prorated refund, based on the time remaining on your Plan, minus any claims paid.
The Hickory Hardware P3451-BI 3" French Twist Rustic Black Iron Pull includes screws. In order to qualify for a cost-free replacement, all concealed damages (damages that were not apparent until the package was open and that were not indicated on the proof of delivery/BOL) must be reported to us within 48 hours. Designed for those who are particular about decorating their home, these timeless knobs and pulls will enhance virtually any environment. Any damage incurred while shipping a returned item is your responsibility. Because our price on this item is lower than the manufacturer's "minimum advertised price," Cookie Policy | Privacy Policy | Thank you for submitting your question! Activating your account will give you access to your dedicated warranty dashboard where youll be able to view your plan details and full contract terms, and file a claim as needed.
It should be posted within 5 business days, so check back here to see it posted! If a credit card refund is issued, allow an additional 2 to 4 business days for the credit to post to your credit card account and 1 to 2 billing cycles for the transaction to reflect on your billing statement since each bank's processing time varies. We ship to all US states and Canada. For more information go to, Hickory Hardware a Brand of Belwith Keeler Decor Solutions Restock policy, Countertop Supports & Workstation Brackets, Door Bottoms, Thresholds & Weatherstripping, Door Lock Filler, Strike Plates & Protectors, Appliance Garages, Wood Tambour & Track Systems, Wood Breadboards, Cutting Boards & Accessories, X2-Series Brackets & Adjustable Height Brackets For Roll-Out Shelves, Workstation Brackets & Table Top Hardware, Television Lifts, Mounts & Entertainment Center Hardware, Click here for our restocking fee schedule. Please note, that as we offer free shipping on all orders above $75, if your return lowers the original order price to below $75, the standard $7.95 shipping fee will be applied to your original order when your credit is issued. If you cancel your warranty within the merchants return window, you will receive a 100% refund for your Protection Plan, minus any claims paid. info@hardwarehut.com, Copyright 2022 Spokane Hardware Supply Inc. All Rights Reserved. Please allow up to 10 to 14 business days from the date we receive your package,for your credit to be issued.
If the packaging/box is damaged, please write DAMAGED on the delivery receipt, and accept the shipment.
These beautiful european inspired designs from the Hickory Hardware French Twist collection are offered in dark antique copper and black iron finishes.
WARNING: This product can expose you to chemicals including lead, nickel and/or chrome, which are known to the State of California to cause cancer and birth defects or other reproductive harm. Return requests beyond 30 days of receipt will not be honored. Pair these pieces with warm. Returned merchandise is subject to a 15% restocking fee. Returns must be shipped via FedEx or UPS. Youll never have to pay any fees or deductibles when you file a claim with Mulberry. If you received a damaged or defective item, or if the received item is different than as represented on our website, we will cover return shipping. These items are non-returnable and cannot be cancelled once the order has been placed. Please note if our policy is not followed and concealed damage is reported past 48 hours of the delivery receipt, we are unable to provide cost-free replacement and all costs associated with replacing the damaged merchandise will be the responsibility of the customer. Please note all our free deliveries are curbside, which means your item(s) will be delivered to the curbside, driveway or near your building. You can also contact their customer support team 24/7 at [emailprotected], or by calling 1-917-994-6394. are the responsibility of the customer. Includes all necessary mounting hardware. The delivery timeframe might vary depending on the product and your shipping address.
The usual processing timeframe, meaning the time it usually takes for the merchandise to leave the warehouse, can be located under the advertised price on the product page (Usually ships in ). You should receive a response from one of our product specialists shortly.
If an item is returnable (See restocking list), you must first call or use form below to request a return goods authorization (RGA) prior to returning any items purchased through us.We will not accept any returns without an RGA. Credit will be issued for the original amount paid on the merchandise returned, excluding any shipping and/or restocking fees. (800) 708-6649
It may take up to 2 - 5 business days from the time you contact us requesting to return an item, until you receive your return authorization number. When you bring the shipment into your home, carefully inspect each item for damages and report them to us as soon as possible. Returns received beyond 30 days of authorization will be refused and no credit will be issued. Hickory Hardware P3451-BI French Twist Collection Pull 3 Inch Center to Center Black Iron Finish, 3 Inch Center to Center; Projection: 1 Inch; Length: 5-11/16 Inch; Width: 7/8 Inch. After you purchase coverage, youll receive a welcome email from Mulberry prompting you to activate your account. Exceptions include but are not limited to: Additional shipping fees will apply to shipments to Alaska, Florida Keys, Hawaii, Puerto Rico, US Virgin Islands and other territories accessible only by boat or by air (Nantucket, Marthas Vineyard, etc.). Only unopened returns will be issued a credit. Please note shipping fees, any potential duties, tariffs, customs or brokerage fees for shipments to Canada are the responsibility of the customer. Please contact us via email at cs@goingdecor.com or by phone at 800-677-6890 to obtain return authorization. Sitemap, Usually ships out in 1 to 2 business days. This means when you return or exchange your product, you will also need to cancel the warranty with Mulberry (and purchase a new plan if you prefer). product to see our lowest price, simply just remove it from your cart. American Standard and Duravit Toilets ($99 shipping fee per item), American Standard and Duravit Tubs ($150 shipping fee per item), Select Tubs under a certain price point ($150 shipping fee per item), Interior Doors ($240 flat shipping fee on any number of doors that are shipped together), Take full view and close-up photos of the damaged item(s) clearly showing the issue. Will I have to pay a deductible or any other fees? All products must be in their original manufacturer packaging, in new condition, and must have all original labels/tags attached to it. Your Shopping Cart is empty fill it up. Please inspect your package carefully when it arrives and note the condition of the box. Failure to do so may delay or prevent any credit from being issued. Our team loves reading customer reviews, so they're looking forward to giving yours a look-see.
If your purchase contains more than one item, we will do our best to consolidate your order and ship as many products as possible in one shipment. If there is no visible damage to the packaging, please inspect the item for any concealed damage within 48 hours.
Twenty percent (20%) restocking fee applies to all returns. No problem! Cabinet Pull (Black Iron), (800) 708-6649 Mulberry makes it easy to file a claim online through their customer dashboard, no receipts needed! Code SUMMER22.
Our restocking policies vary, depending on manufacturer and item.Click here for our restocking fee schedule. All Rights Reserved. With our long tradition of style, design, and finish experience, we offer some of the most comprehensive decorative and functional hardware programs in the industry. All items must be returned in "Re-Saleable Condition", in original packaging with all parts included.
Please call or email us with any other questions you may have on returns.
The twisted detail is romantic, giving the collection a charming feel. Sign up for exclusive coupons, special offers and more!
Along with comprehensive coverage for your products, Mulberry also offers the following: Plus, Mulberry has received more than 500 positive customer ratings on Zendesk the platform they use to manage customer service inquiries and claims.
In most cases you are responsible for all return shipping fees. Please follow the steps below to receive your FREE replacement: Once we receive your damage report, our customer service team will review it and reach out to you within 24 to 48 hours with information about your replacement order. Please note if you are shipping your items to one of the aforementioned locations, the additional shipping fees might be assessed after the order is reviewed by our Fulfillment Department.
This does not include damaged or defective items, or an item that was misrepresented on our website. Please note any additional charges billed by the shipping company for services not requested by DecorPlanet.com (reconsignment, re-delivery after a missed appointment, storage fees, etc.) but some manufacturers place restrictions on how those prices may be communicated. We'll ask you to create your very own account on the next page. All freight deliveries will require a signature for release. Postal Service) may not be accepted. Please note we reserve the right to split your order, which means you may receive shipments from various locations around the country. Thanks for your patience!
It is a privately held partnership of individuals with knowledge and backgrounds in the decorative hardware, prime door, and security businesses. NO returns on any opened items. Once you receive authorization to return, you may return the product at your expense within 30 days of receipt. All exceptions will have a shipping fee listed on the product page. 2006-2022 DecorPlanet.com. It is your responsibility to provide us with the tracking number of your return shipment. The processing time varies by product brand and category. Up to 25% Off. Please call or use our Online form to receive an RGA (Return Goods Authorization) number within 30 days of purchase prior to returning merchandise, returns WILL NOT be accepted without one. Please check with your carrier regarding any shipping insurance they may offer. Each Mulberry Protection Plan is tied to the specific product with which it was purchased. Its easy - just add a protection plan to your cart and check out!
Hickory Hardware a Brand of Belwith Keeler Decor Solutions. In the unlikely event we are unable to fulfill your order or a part of it due to backorder or other unforeseen circumstances, our Customer Service team will reach out to you within 1-3 business days using the contact information on file. info@hardwarehut.com. For return shipping/restocking fee information please see below. Retailers have the legal right to set their own prices, Any shipping fees (including, but not limited to, standard shipping fees, expedited shipping fees, international shipping fees, shipping to HI or AK) are non-refundable.
Select Items. Enter your email to get alerts when there is a price change on this product: Sorry, your browser is too old to play this video. Hickory Hardware French Twist 2-1/8" Cabinet Knob (Black Iron), Hickory Hardware French Twist 3" c.c. Mulberry is the people-first platform for product protection - they work with us to provide you with extended coverage on the products you purchase from our site. Customer is responsible for shipping charges. If you need to return a product, our Customer Service professionals are ready to assist you.