Should have gotten one free. On our initial flight from Indianapolis to Ft. Lauderdale the attendants even gave each of them their own set of pin-on wings since it was their first time. ", "The air stewardess was friendly and courteous, the meal were tasty and sufficient. ", "My kids and I had great experiences with Allegiant Air, thanks in large part to some excellent flight attendants. I saw some passengers putting two items in the overhead, which makes it unfair to others. ", "On flights 0204 & 1687 on 9/21/16---there were no blankets available for comfort. All should of went well from there but they sent me to the wrong gate. And the tv system on some of the planes is very enjoyable. I person can hold out for a flight that shot to get one on the connection or in the terminal. Canceled our flight at the last minute, all the while telling us they had it under control and were going to fly. She swore at me many times over me trying to be polite and wait for her to call me up to find another flight. You guyz can do better", "Overall experience was awesome. ", "The plane was outdated, the entertainment was a screen smaller than my phone and had only set movies or shows that played in repeat. ", "The flight was not filled with passengers, so a number of passengers had a whole row of three seats in the Dreamliner to sleep on. ", "Efficient, direct flight, outstanding price, quick boarding, left late but arrived on time", "Nothing. ", "On our returning flight, although I'm certain I seated us together, my traveling partner and I weren't seated near each other. Rock hard very narrow seats. Then I paid $25 online for my luggage. But $30 in food vouchers doesn't get you very far in an airport. She made everything so easy and simple and enjoyable. Delta only had one peanut pack on board. ", "Attentive crew. Worst communication I've ever seen. Then for some reason Delta wouldn't allow me to keep my seats and I had to have them assigned at boarding. No tv in headrests or on plane, Not enough room for everyone's carry on, no usb charging ports, don't offer unlimited snacks and beverages. i asked the attendant at the gate for a seat change but never heard back. Upon finally receiving my bags, I find them full of sawdust and sand, and several items damaged. I asked full consideration of all the difficulty situation and the turbles they put me . All and all, you guys got me where I needed to go, so I can't really complain. the 1st time i looked at this flight it was 30 mins long. Then, upon arriving at Heathrow, No luggage. ", "Boarding seemed very chaotic as staff tried to get people to check bags at the last minute. Was told very last minute. ", "After much concerns and inquiries made bag did NOT make the plane! Therefore your plane is not up to par. Thank you so much for that. No one told me why. Got charged for two drinks when paying with my Allegiant Mastercard. ", "The crew waited until we where onboard about to leave to defrost the wings, making us 50 min late. Luckily I just made it to the correct gate for boarding. KAYAK is a travel search engine. Then it was freezing in the flight. I ended up paying more in fees for baggage and seats than if I had purchased a "regular" coach fare or had flown on another airline. Thats the only positive. They also made a big scene about the bathrooms, apparently us in economy didn't pay enough to use the bathrooms in front of the thin blue curtain that wasn't really closed. At around 11pm, we were asked to line up for boarding. The crew was excellent. There was no entertainment so I couldn't rate that. ", "There should be a N/A option if there is no entertainment available. They were completely rude to many guest. The return flight however was delayed. They should be conscious of the passengers", "Everyone was super friendly. Two tiny closet bathrooms in the back for all of coach and a much larger one much larger one first class (which is like 5 rows with a mesh curtain for separation). It costs $20 extra to do this at the airport. ", "I chose my seats when I purchased tickets thru Expedia. The seat was comfortable. ", "The gate attendant reopened the plane for the man in front of me because he had one book bag and refused to let me on because I had two. ", "Crew was great.

", "Crew was nice. I had try dry my sweat soaked shirt in the bathroom while waiting to make my connection. Boarding was easy. All the snacks offered were high in carbs except the peanut packs. ", "Everything was perfect and most of all ON TIME Thank you Delta! I frustrated with this decision at late hours . ", "Boarding took too long - full plane and double seat booking changed 10 minutes early estimate to 20 minutes late", "Boarding & crew were excellent. Even when going through the check and security points I used to go in a special route especially for the handicaped but going with all other normal travelers lines with such amount of time waiting and crowdness is completely inconvenient. I know that I chose the economy seating but I dont remember the seats being quite so narrow or the leg room being non existent. ", "I had to print out my own labels for my bags. ", "Staff are part time employees and do not arrive to check in counter until 1.5 hours before flight. Could add wifi to flights. ", "My connecting flight, and the the flight not being delayed the night before. ", "Crew was friendly but did not enforce wearing of masks and deplaning was chaotic to say the least with everyone pushing to get off the plane", "Enforce the airlines own policy of wearing masks. I let the crew know and it warmed up at the front and back of the plane but it was unbearable in the middle. ", "Flight was comfortable and enjoyable.

That was particularly annoying, especially since the optics of the situation were such that I used miles to purchase the flight and got "screwed-over" with respect to my seat selection as if my ticket held less weight than other passengers", "Plane was supposed to depart at 9:09pm. ", "Dont change my chosen seat that I paid for as I am entering the plane without my knowledge and acceptance", "Crew could be on time for work so the flights arent delayed", "The crew was wonderful, the food was great, the ride was wonderful. ", "Extremely small plane. And we received nothing for the inconvenience when I had to cancel my work day so I had no compensation and lost clients because of cancelling last minute on them. Avoid Orlando at all cost. It is completely unfair to the staff to have to do that. .5lbs and they were gonna charge us $50. Made us sleep in the airport all night, re check in, bags and all at 4 AM, without any compensation at all. I called United's Customer Service number to discuss ways of mediating the delay that resulted in us missing the wedding venue and entire reason we booked the $1400 flight. ", "The seats are cramped. Made sure I made my connection. Felt like a bait and switch. Very uncomfortable", "the crew was very welcoming. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Rapid City. KAYAK searches hundreds of travel sites to help you find cheap airfare and book the flight that suits you best. An announcement was made that in Atlanta which is Delta hub, there were no flight attendants for the flight so we had to wait for another crew to fly in. ", "Loved that the pilot or first officer, not sure which, came on the intercom at one point and said they were expecting turbulence ahead so if anyone needed to use the bathroom, right then would be the time to go!! I wouldn't even sell booze. Capt said it was a bad reverser, and we were waiting on paperwork for 15 minutes. The room and taxi voucher were adequate. ", "We really disliked that we boarded the plane and just before taking off they made us get off again and never did confirm the real reason. The premium seats were very comfortable . ", "The seat is the smallest business seat I have ever encountered. Advertisement for free WiFi on plane, but makes you pay when you log in. Around 300 people get off the plane and they have 1 TSA agent checking passports. ", "No Frills Business Travel Good price No hassle Everything on-time and efficient. When flying out of this airport you do not need to arrive 2 hours early. Met my expectations. if you're going to carry two full bodied wines then you should carry two light wines as well. Don't fly this Airline. ", "Rude staff, they changed our flight 2 times and did not offer a drink or food", "Staff members went above and beyond expections; accomodating some seating reassignment requests, charging customer phones, and being very responsive overall. ", "The staff were friendly and helpful and boarded us in an orderly manner. ", "the seats are not comfortable. The flight was United, not Luft.

", "Very quick boarding process. You could then fly to your destination with an airline and back to Rapid City with another airline. Watching movies, 4-5 hours his overrides of loud, loud announcement were useless. Flight to get to Richmond on united was a major problem.

The seats felt a little narrow", "The crew were kind and courteous. ", "I needed to run real fast to the connection flight and gladly got there on time. Even consider a very long drive over the use of the airline. Nice spacious and clean aircraft. I would have upgraded if offered. ", "I liked when I got home 12 plus hours later than I was supposed to! Also, both my pieces of luggage were damaged and not properly latched following opening by security. We were ignored when handing out snacks, probably because we were invisible behind the seats pushed in our faces. Chaotic deplaning in BNA with all passengers rushing to the front of the plane trying to get off. The kids loved this! There is no way to get between terminals inside security and the free shuttle is slow and overcrowded. ", "When I booked my flight, the website didn't give me an option of whether I had a carry-on or checked bag. Then we arrive early sit on the tarmac, because guess what was at our gate; ANOTHER AIRPLANE! ", "the upgraded seats with the new headrests were great. To be fair to you, I will not recommend British Airway to anyone. Terrible customer service. Despite the delay, I managed to arrive on time to my Connecting flight to CPH - only to realize that I was moved to a later flight. I am an average size person and I felt very cramped in my seat. Delta needs to fix the IT scheduling issues causing the frequent delays. Overall good though. Sometimes travel dates aren't set in stone. ", "The comfort of the plane and the continued update on my flight delay. And that was the roughest approach ever", "Flight attendants talked loudly the whole flight. ", "Neither my fiance nor I were particularly fond of the inflight sauna. ", "The flight came in early but we had to wait over thirty minutes for luggage to arrive. No sense of urgency. The bag check process was trouble at both legs. Then 1/3 of the flight in my image went white and there were no other open seats to change to. Have a box with a snack and some coolers that have 5 different beverages. I then asked him to check other airlines and was able to get an 8am one. Terrible staffing and management on their part. Which I thought was very weird. ", "The flight entertainment is really nice. The tray tables are a joke, you can't even fit an iPad on them. No one was there to let customers know of this labeling. ", "The plane did not have personal TVs, which means they showed a handful of bad movies overhead and on a nine hour flight, it's hard not to be able to pick a movie or pick a TV show. ", "They left on time with 46 pax and took over a 2 hour delay. All night long the crew were talking loudly- difficult to sleep. ", "The seats were the most uncomfortable seats I've ever dealt with on a flight. The flight is only 50 minutes. A flight like that. Never again. ", "The flight was delayed but no fault of American. ", "My bags never made it and when I arrived, I was told that one of my bags was still at my departure airport and the other wasnt scanned. Ended up on other airline and 14 hrs to get from Madison, WI to Baltimore, MD", "The flight length and capacity was fine. I have called to make many complaints to talk to corporate office but no one would give me the correct number.

I had to have someone drive from D.C. (My destination) to pick me up", "The staff were amazing. ", "At check in time being told I needed a eta visa to enter Canada! Seems the price should simply be the cost to guarantee a basic flight (two carry-on's, guaranteed seat assignment, advanced check-in) so folks can opt out and go for a cheaper ticket on another airline that offer a cheaper fare for the above mentioned guaranteed basic flight options. For a long flight, that would have been nice. This was the first flight for both of my children (5, 7) and they had a blast. I again got a "not my problem" response- no the flights can be modified, no we will not provide vouchers, no we really don't care that our poor quality and service cost you and your family tremendously in time, effort, and lost memories. The boarding was the best part as the staff were somewhat helpful. A smooth flight. It made me sick thinking that im stuck on this plane that they never clean..in the peak of sick season. I will NEVER fly United Airlines again. The ground team had him wait 200 feet away from the gate for another period of time. The screen on my iPhone is bigger than the screen on the seatback which if compared to other airlines is not up to the mark. Delta should be ashamed. The legroom is not comfortable enough for an average size adult. ", "It looks like that there is no respect for Time . Seats were uncomfortable and have to pay for all snacks and drinks including water. They had many pretzels , bananas & yogurt bars which were high sugar & carbs! Needless to say I was disappointed. I also was not credited my frequent flyer miles.

", "The leg room and comfort in economy, for a 767, were surprisingly good but the quality of screen and entertainment was lacking. Search international flights on KAYAK. ", "I really liked the price for the exact time I wanted to travel! ", "Flight was very late. I did not try food or entertainment on this flight. however I can understand because of the price. The most popular are: Prices from RAP, departing Fri 7/22 and returning Fri 7/29, Scores according to KAYAK customer reviews, "no covid-19 precautions were taken. I spent 90 minutes with a seat back jammed into my chest. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying from Rapid City up to 3 days before/after your preferred dates. Once you finally arrive you discover that there is no dedicated baggage recheck for an international arrival. ", "As a handicaped disabled not able to walk and should be using a wheel chair,as I know from my many previous travels with other companies like lufthanza, klm..etc, I used to be the first traveller to go to the air craft when loading it to take off and the last one who would be leaving it after landing. The crew were friendly and helpful and I found the overall experience good. No information provided ahead of time, to alert me to arrive at the boarding gate early for the extra screening. I won't be choosing Delta in the future! No one told me this . ", "The three canceled flights and 7 delays that I was out through were awful! ", "It got us from a to b but not much more to be said! I was charged $100. When I boarded there were at least 8 empty bins and I had not even gotten to my seat in row 22. ", "We got on board, waited 20 minutes. But then they made me check my roller-board claiming they were full up. ", "It's always a cramped flight. And for me to step aside. Traveling with 2 seniors in their 80s. ", "It wa super cold on my second flight. ", "The plane was very clean and well lit. We slept on benches at the airport. I was told the space would be uncomfortable but it was absolutely fine for the short flight. The tv/movie technology was fantastic!! Service by the flight crew was excellent", "My flight Paris/London/Manchester?Chicago was the mos impleasant experience I ever had. While boarding the plane in SFO, the people at the gate made me check my carry on bag. Also that's just enough to survive the lay over that was caused by your maintenance issues. I realize it was messy from cl", "Boarding at the new Austin South terminal was a breeze! They described how they waited until group 3 was called and then went right through. When overhead storage was full, bags were checked at no additional cost. Yelling do this and do that. I was stuck in the back of the small jet from Minneapolis to Cwa when there were a few open seats in the middle. Flew from LAX to CHICAGO. So that was a little annoying. But oh wait it's already sold out or gone" and she would laugh. ", "All around terrible Airline. Mind you, I was already in line! The planes really need better maintenance since this is the second time in two weeks we have to change planes due to problems. I had to spend the next 4 hrs on the phone, trying to get my tickets sorted out. The seats were so small and tight and then we had to get off the plane and take all of our belongings and waited another 3 hours to get back on the plane after they had told us something was wrong with the plane. They told me it was still in Chicago. Not even water is offered. My 3 year old who is always cheerful spoke to all the ladies and they all just said hi in a somber tone. But staff explained why and I think this helps ease people's anxiety. This flight not too much to like.

", "It would have been nice to at least have USB chargers in economy class. Very uncomfortable. Now I have spent 2.300 USD on a poor flight that do NOT bring me to my destination on time. ", "We had a confirmed reservation on tickets that I bought months ago. Instead she looked at me and said "what are you waiting for?" Wow! The next most popular destinations are Seattle/Tacoma Intl (5%) and Chicago (4%). Crew was nice enough. ", "The Cancun airport provides a terrible experience for transferring between flights, especially if you need to change from the international terminal to a domestic terminal or vice-versa. Airplane sat for 30 min after boarding for fueling and some type of technical specifications. I was able to attend my grandsons bday and back by start of the next week- round trip at REASONBLE prices! ", "Both ways were good flights. ", "The seat comfort was good as was the legroom in economy. Finally supervisor Jill was able to track it down in Chicago where th y took it off the he plane as my carry on because they had no room l ft from the h limited space. I love that you get tons of food and drinks (more food than I could eat actually). ", "The crew was helpful and seemed genuinely nice. I was fairly comfortable in my aisle seat, but think it I had to be in a center of window seat, I would have been very uncomfortable. If Unitied could build on that and just offer power (even usb) and larger screens they would be onto a winner. ", "My flight was delayed (not due to weather) almost 4 hrs", "Leg I was only offered economy. Very polite. Just don't buy a ticket that transfers in CUN. No one at the counter? My carry on bag that got checked at my gate was in a clear trash bag. Will never fly American Airlines again! Very friendly and nice. ", "Extra charges for everything, even water", "Last minute delay due to a plane malfunction. ", "The from take off to landing was smooth", "I choosed this very very expensive flight because it was so import to be home in CPH at 9.00 for an important meeting. Huge selection of movies that made the time fly by, and very easy to use as opposed to my other flight over. I wanted to watch the movies/tv shows that were available to passengers. ", "We got on the plane and it went to where it was supposed to go.