Learn more about replacement and expired cards, Bank of America debit card customer service, Contact Disability Insurance and Paid Family Leave, Digital Account Fees and Disclosures (PDF). Keep your card in a safe place and never share your card, personal identification number (PIN), or other confidential information with anyone. Enjoy secure and convenient access to your monthly bank statements through Online Banking. This prepaid debit card is a fast, convenient, and secure way to get your benefit payments and is not subject to a credit check or monitoring by the EDD. Keep track of your debit card payments and balance information by downloading the Bank of America Prepaid Card app from any app store. Use it everywhere VISA is accepted (in stores, online, and by phone). Once you order a replacement card, avoid requesting a second one. VisitBank of America Debit Cardor callBank of America debit card customer serviceat the phone number on the back of your card. Forms and publications provided on the EDD website cannot be translated using Google Translate. You can reset your PIN by logging into your account on Bank of Americas website. Youll love the flexibility of our online services. Download Acrobat Reader 5.0 or higher to view .pdf files. Follow us to learn about special events, community news, and other relevant announcements. Looking for a way to streamline the management of your money? Be notified when a deposit is made to your card or when you have a low balance. Pay your bills conveniently and securely through Online Banking. Some forms and publications are translated by the department in other languages. You can check your remaining balance by calling one of the telephone numbers listed in theAdditional Informationsection of this page. If you need more help, you can speak with a Bank of America Customer Service representative 24 hours a day, 7 days a week by calling one of the following phone numbers: Important:Bank of America representatives cannot answer questions about your claim or EDD programs. With convenient evening and weekend hours, our Contact Center is available at (833) 5MY-BANK. If this information is requested by phone or email, do not respond. Using AHB's mobile deposit, you can quickly and conveniently deposit a check to your account from anywhere at any time. Bank of America can assist you with a domestic emergency cash transfer if you need cash from your debit card immediately, such as if your card is lost or you are still waiting for your card to arrive in the mail. For more information about your debit card, visitDebit Card FAQsorBank of America Debit Card FAQs. For digital wallets, view theDigital Account Fees and Disclosures (PDF). Look no further than American Heritage Banks line up of products and services designed to save you time and money. If you have an overpayment established on your claim and would like to make a payment to the EDD, visitBenefit Overpayment Servicesto learn how. Payment information for Unemployment Insurance is updated daily and is available through yourUI Onlineaccount or by calling the UI Self-Service Phone Line at 1-866-333-4606. Ordering a second card will permanently block the first one and this may cause a delay in receiving your payments. For those forms, visit the Online Forms and Publications section. Starting July 25, you will receive a new chip-enabled debit card if you: If you have a question about activity on your account related to fraud or suspected fraud, contact a Bank of America fraud specialist directly at 1-800-558-9226. The EDD is unable to guarantee the accuracy of this translation and is therefore not liable for any inaccurate information or changes in the formatting of the pages resulting from the translation application tool. Replacement cards will be delivered in 7 to 10 business days from the date you order it. With the debit card you can: Note: Your card is valid for three years from the date it is issued and is used for all EDD benefit programs, so you should keep it until it expires. Important:The EDD and Bank of America will never contact you to request your debit card account number or PIN. When prompted, choose the lost or stolen option from the automated menu. You will receive a welcome packet with your card. It takes at least three weeks to process a claim for unemployment benefits and issue payment to most eligible workers. If you have activity on your card within the last 90 days, or if there is a balance of $20 or more, Bank of America will automatically mail you a new card before your card expires. Receive fraud protection from a Zero Liability Policy.
Payment information is updated daily and is available through yourUI OnlineorSDI Onlineaccount or by calling one of the toll-free numbers provided onContact EDD. Say goodbye to stamps and mailing checks. Are a new claimant receiving EDD benefits for the first time. Withdraw cash at ATMs, banks, and stores with cash back options. Careful use of this card will help you avoid unnecessary fees. Though youre always welcome at our branch locations, you can do most of your banking needs with a few clicks. You can speak with a Bank of America customer representative by calling one of the phone numbers listed in theAdditional Informationsection of this page. Do not mail your card to the EDD for any reason. The EDD cannot accept returned debit cards and cannot remove funds from the debit card. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes. If your card is lost or stolen, you must call Bank of America at 1-866-692-9374 (TTY: 1-866-656-5913). The EDD issues benefit payments for Disability Insurance, Paid Family Leave, and Unemployment Insurance claims using avisa debit card. Mobile Banking offers self-service banking from your smartphone anytime from almost anywhere with the AHB App. It can take 7 to 10 business days to receive your card in the mail. To activate a new card, use one of the following methods: Your card is valid for three years from the date it is issued and is used for all EDD benefit programs. If you previously participated in an EDD benefit program using a card, and began participating in an EDD benefit program again within three years of the date the card was issued, you will not have to wait for a new card to receive benefits. You can set up a one-time or recurring direct deposit transfer to the financial institution of your choice at no cost to you. This Google translation feature, provided on the Employment Development Department (EDD) website, is for informational purposes only. If any questions arise related to the information contained in the translated website, please refer to the English version. Our total service commitment yields services that make banking easier - safe, secure, and simple. Go toMy Settings, selectMy PIN, then selectForgot PIN. Transfer funds to the financial institution of your choice at no additional cost. If you return a card to the EDD, we will forward it to Bank of America for destruction. We will continue to load funds on your existing card and you will have immediate access to them. Need a replacement card because your card is expired or has been lost, stolen, or damaged.
If you no longer want to use your card, contact Bank of America to retrieve any remaining funds, and then destroy your card. If you have never had a debit card from the EDD before, Bank of America will mail you a card after your first benefit payment has been issued by the EDD . The power to protect your Check Card is in your hands. The web pages currently in English on the EDD website are the official and accurate source for the program information and services the EDD provides. If you did not have any activity on the card within the last 90 days, or if you have a balance of less than $20, contactBank of America debit card customer serviceto request a new card. Be sure to read all information includingfees for the debit card. If your card is damaged, you can order a replacement card online by visiting theBank of America debit card website. Note:Bank of America representatives cannot answer questions about your claim or pending payments. VisitBank of Americas websiteand selectFee Informationfor information about emergency cash transfer fees. Payment information for Disability Insurance or Paid Family Leave can be accessed through yourSDI Onlineaccount or by calling one of the toll-free numbers provided atContact Disability Insurance and Paid Family Leave. You do not need to have your old card number or speak to a representative.