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A PERCEPTUAL ANALYSIS OF INDIA'S INTERNET BANKING CUSTOMER'S PERCEPTION REGARDING SERVICE QUALITY, TRUST, SATISFACTION AND LOYALTY, A Review on E-Banking Adoption in the Context of E-Service Quality, Emotional brand attachment: a factor in customer-bank relationships, Managing Service Quality: An International Journal, THE EFFECT OF E-BANKING ORIENTATION ON CUSTOMER SERVICE QUALITY KSA BANKS CUSTOMERS' PERSPECTIVE, International Journal of Bank Marketing Article information, Service quality, service convenience, price and fairness, customer loyalty, and the mediating role of customer satisfaction, Service quality factors affecting adoption of internet banking in Pakistan, The Effect of E-Banking Orientation on Customer Service Quality KSA Banks Customers, Service Quality Implementation in Shaping Sustainable Banking Operating System: A Case Study of Maybank Group [2017], Measuring the quality of e-banking portals, Measuring effectiveness of customer relationship management in Indian retail banks, Exploring Managers Perspective of Service Quality Strategies in Malaysian Banking Industry [2015], Islamic banks Contrasting the drivers of customer satisfaction on image, trust, and loyalty of Muslim and non-Muslim customers in Malaysia, The Impact of Traditional and Electronic Service Quality on Customer Satisfaction, Trust and Loyalty in Banking Industry, International Journal of Scientific Management and Development, Re-examining traditional service quality in an e-banking era, Loyalty towards Islamic banking: service quality, emotional or religious driven, Management Research Review Article information: Users who downloaded this article also downloaded: Client satisfaction in Indian banks: an empirical study, Islamic Bank Service Quality and Trust: Study on Islamic Bank in Makassar Indonesia, E-Banking Adoption in the Context of Innovation and EService Quality: A Review on Concepts and Practices, Relationship between Service Quality and Customer Satisfaction: A Study of Malaysian Banking Industry [2016], International Journal of Bank Marketing Exploring the bank selection criteria in India: scale development and validation Article information: For Authors, System Dynamics Modeling and Simulation for E-Banking: The Egyptian Context, Conceptualization and measurement of customer perceived value in banks A Brazilian contribution, International Journal of Bank Marketing E-banking in Colombia: factors favouring its acceptance, online trust and government support, The impact of technology CSFs on customer satisfaction and the role of trust: An empirical study of the banks in Malaysia, Factors Affecting E-Banking Adoption and Its Impact on Customer Satisfaction: A Case Study of Ethiopian Banks, Interrelations between Service Quality Attributes, Customer Satisfaction and Customer Loyalty in the Retail Banking Sector in Bangladesh, Service quality, customer satisfaction and loyalty: an empirical analysis of banking sector in Pakistan, Bank service quality: comparing Canadian and Tunisian customer perceptions, Service quality perception and customer satisfaction in Islamic banks of Pakistan: the modified SERVQUAL model, The influence of attraction on internet banking: an extension to the trust-relationship commitment model, Offline and online banking where to draw the line when building trust in e-banking, Emotional Attachment Investigation, Customer Relationship Management, Creating Customer Loyalty in Priority Banks in Indonesia, Relation between Desired Congruence, Overall Electronic Service Quality and Overall Electronic Customer Satisfaction in the context of Internet Banking Services, THE ADOPTION AND IMPACT OF INTERNET BANKING ON THE GHANAIAN ECONOMY (A CASE STUDY OF ZENITH BANK GHANA LTD, Customer's Perception about Banks Technology for Innovative Delivery Channels of Public Sector Banks (PSBs) of India, E-service quality dimensions effect on customers willingness to buy: structural equation modelling approach, Determinants of Internet Banking Adoption in Jordan, INVESTIGATIVE ASSESSMENT ON CUSTOMER SATISFACTION WITH E-BANKING SERVICE QUALITY IN NIGERIA AND BANGLADESH, The Impact of Technology Based Self Service Banking Service Quality on Customer Loyalty, Trust and Loyalty among Islamic and Conventional Bank Customers in Malaysia, International Journal of Bank Marketing An investigation of consumer acceptance of M-banking Article information. If you have an employment contract with VU the library can automatically deposit published PDF-versions (Version of Record) of your academic publications on your behalf in the VU Research Portal. Global: global@ores.su The scientific journal International Journal of Bank Marketing is included in the Scopus database. Academia.edu no longer supports Internet Explorer. Indonesia: info-id@ores.su, I consent to the transfer of personal data in accordance with the, Find a journal for your scientific article. If you want to know what open access options are available in journals covering a certain topic, relevant to your research. Publisher country is . Type a topic in the search box. (Last modified on: {{item.system_metadata.date_modified}}) For most accurate information, visit the Journal Home Page. Russia and CIS:info@ores.su Based on 2020, SJR is 0.772. Contacts: researchers with international experts to improve the quality of their scientific research. 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Type part of the title in the search box, press search. The main subject areas of published articles are Marketing. There is no embargo period for OA publishing via this route. If the journal allows Open Access publishing. Impact of Service Quality on Customer Satisfaction in Private and Public Sector Banks, Quality and image of banking services: A comparative study of conventional and Islamic banks, Internet banking and customer satisfaction in Pakistan, International Journal of Bank Marketing Customer responses to CSR in the Pakistani banking industry Article information, International Journal of Bank Marketing Perceived overall service quality and customer satisfaction: A comparative analysis between local and foreign banks in Malaysia Article information, DOES SERVICE QUALITY MATTERS IN THE CONTEXT OF INTERNET BANKING? The scientific journal is included in the Scopus database. Login as Wageningen University & Research user or guest user in upper right hand corner of this page. Open Access pathways permitted by this journal's policy are listed below by article version.Click on a pathway for a more detailed view. You can download the paper by clicking the button above. Enter the email address you signed up with and we'll email you a reset link. {{permission.copyright_owner}} when publishing via this route. {{permission.embargo.units}} embargo period for OA publishing via this 25fa Auteurswet) allows you to deposit the publishers version (PDF) of short academic work in the university repository six months after the first (online) publication. Read all about participation here, Sherpa Romeo information is accurate to the best of our knowledge but should not be relied upon for legal advice. The title field and keyword fields will be searched. You can sort the result by Impact factor (ISI and Scopus Citescore) and on title. Paper quality checking service is in demand among researchers who wish to make final improvements to their work before submitting it to the target journal.The experienced editors of ORES, who have published papers in cited journals, with the participation of foreign partners go through finished articles. ORES Science Platform is a leading service designed to support scientists from the CIS and Asia. Please log in to use this service. {{permission.article_version_phrases[iversion].phrase}} version, {{permission.embargo.amount}} {{permission.embargo.units}}. To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. You will succeed! route. Select the title of the journal to read more information on the open access possibilities and instructions to get a discount (if available) and impact. Interested ? Copyright is owned by They perform complex checks on many parameters, improve the structure and logic of content, and conduct spell checks, among others.

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