To enable connection request permissions in RemotePC Enterprise application. Go to 'Transform', select 'Generate Transform' to complete the mst creation. "EmailAddress;GroupName;AdminPreferences;2FA;SSO". Yes, as an Admin of Enterprise account, you can add users to your account, grant them admin rights and deployment permissions. This will download the RemotePC viewer application on your PC or Mac. When assigning computer to a specific group, for example 'TestGroup', the Configuration ID will be FcXuX3JNRerhvng:TestGroup. Navigate to 'Computer Settings' > 'Administrative Templates' > 'System' > 'Group Policy' and double click 'Startup policy processing wait time'. Navigate to the 'Property Tab' and edit the following: In the Add Row tab, add Property as ID and Configuration ID, If your deploy URL is https://www.remotepc.com/rpcnew/sh/FcXuX3JNRerhvng. What should I do? If the Personal Key is enabled, an additional field 'Advanced' appears. In the popup that appears, click 'Add Users'. Click the 'Download MSI' button, copy the configuration ID and run it along with the MSI command for mass deployment in Windows. After selecting the RemotePC MSI file, choose the 'Advanced' option in the popup that appears and click 'OK'.
Yes, you can install the RemotePC application on multiple PCs, Macs, and Linux machines using the 'Deploy Package' function. One user cannot be added to more than one group. Note: Make sure your remote computer is password protected, as it is mandatory to enter your Windows / Mac password to proceed. How can I install / uninstall the RemotePC.msi file? How do I reset / remove the Personal Key of my computer? You can also install the RemotePC Viewer application on your computers and use them only to access remote computers. Select 'Enable connection with Windows / Mac / Linux credential'. The logs prior to 90 days can be exported as CSV.
The invited users will get an email with the link to register to RemotePC. Can I manually deploy RemotePC using MSI?
Click 'Remove'. Under 'Computer Settings', click the checkbox to 'Hide RemotePC Tray'.
What is a Group? Click the same, and enter your Windows / Mac credentials. Launch command prompt in administrator mode. Is it possible to move users between groups? Ensure that the path is: C:\WINDOWS\system32>. Being located close to the user, it provides better and faster remote access capabilities with highest security compliance. Right-click on the RemotePC Enterprise application launcher, and select 'Preferences'. Yes, you can deploy RemotePC using a Configuration ID. A pop up confirming the same would appear. In case the group name does not exist, a new group will be created with the submitted name and the computer will be assigned to it. To install the RemotePC Viewer application. Click 'Ok'. To delete a single user, hover on the user you want to delete and click. Click 'Add Users'. A confirmation message appears after adding the users. You can remotely connect to an online computer in this section directly by clicking 'Connect'. If you are unable to install RemotePC.msi, go to the Control Panel, uninstall RemotePC setup and run the commands again. Go to the 'Advanced Deployment Options' tab, select 'Ignore language when deploying this package'. You can view up to 10 recently accessed computers in the 'Recently Accessed' section of the 'Computers' tab. ClickYesto continue. Click 'Add Group' displayed in the menu bar. How can I deploy RemotePC using Group Policy (GP) with MSI and MST files? Group names should be less than or equal to 20 characters. If the personal key is invalid or not passed, then it will be set to a default value (Personal Key). Touninstall IDrive, Go toStart > Programs > IDrive for Windows > Uninstall IDrive. How can I create an MST file via Orca tool? Navigate to 'Settings' > 'Policies' > 'Administrative Templates' > 'System' > 'Logon'.
Note: Computers that are in session cannot be removed. When attempting RemotePC deployment via GPO, I am getting an error. Select the required group from the 'Group name' drop-down list.
Select the 'Disable File Transfer / Drag and Drop' checkbox. Yes, RemotePC supports headless Linux Servers for the Enterprise plan users. Click the username displayed on the top-right corner and click 'My Account'. Use hardware acceleration during the remote session, Enabling this option will allow users to connect to active RDP sessions on Windows hosts, Connection to an active session is disabled, Show notification for who is accessing during a remote session, Hide notification for who is accessing during a remote session, System will not lock after the session ends, Users can pass local proxy details as parameters. Select the required username from the drop down. Alternatively, run the following reinstallation commands. So every time you wish to add a new computer, you need to download the setup again from the 'Deploy Package' section. How do I remove computers from my account? As an Admin can I add users to my account? Install the download packages by running these commands: Deploy the package by running this command with the 12-digit deployment code: Click 'Download RemotePC Viewer' appearing on the extreme top-right corner of the page. In the case of misplaced special character, the machine will be moved to the 'Default' group. Can I install the RemotePC application on other computers? Under 'Computer Settings', select any of the required options: Go to the 'Settings' tab. Select the date range and click 'Generate'. Go to the 'User Management' tab. How can I view recently accessed computers? To download for the time period between the last 90 days, select 'From Date' and 'End Date' and click 'Download CSV'.
Copy the configuration ID that is displayed on the right-corner of the page.
Can I restrict some of the remote access features for my users? A message will prompt asking you to start the uninstallation process. From the 'Computers' tab, select the computers you wish to remove. Yes, as an Admin you can edit user permissions. If your deploy URL is https://www.remotepc.com/rpcnew/sh/FcXuX3JNRerhvng Click 'Change'. Select the user(s) to move and click 'Move User'. Double click 'Always wait for the network at computer startup and logon'. In order to configure optional parameters, add additional rows.
Uninstalling IDrive from your computer leaves your data vulnerable to digital accidents. Hover on the user you wish to edit and click. If the value for HIDETRAY is invalid or not passed, then the settings will be fetched from the web and applied on the remote computer. Select the required computer(s) from the 'Available Computers' section and click. A message will prompt asking you to start the uninstallation process.
Enter the new Personal Key and confirm the same. Once enabled, you can establish connection with your remote computer via the web or desktop application. Yes, as an Admin you can assign or unassign computers to users. The computers are listed with their status, IP address of the computer it was last accessed from, and the last accessed date and time. For Linux, click 'For Linux Package' and perform the following: Download the Debian or RPM host setup package depending on the distribution of your Linux computer. Right-click the computer name, and click 'Edit/Remove Personal Key'. Yes, you can add multiple users to your RemotePC account at a time by uploading a CSV file. On enabling, the feature will apply to all the users linked to your account. Note:The conventional method of removing application using Control Panel > Add or Remove Programs option is not recommended. Use the following command to deploy: Note: The following remote access features are not supported for headless Linux servers. The 'Move User' window appears. Yes, you can disable file transfer, drag and drop, copy-paste files/folders access for all the users linked to your account. How can I hide the RemotePC tray on other computers? You can hide the RemotePC tray icon on all the computers on which you have deployed the RemotePC application.
Select the computers you want to assign, or deselect the computers you wish to unassign from the 'Computer Name' section and click 'Save'. While connecting to the remote computer you will be asked to enter your Windows/Mac/Linux credential for login. Select the month and year and click 'Download'. Run the following commands in the command prompt to install the RemotePC.msi file. Click 'Deploy Package' displayed on the top-right corner of the page. C:\WINDOWS\system32>msiexec.exe /i Make the required changes in the 'Preferences' and 'Permissions' section. You can view remote access logs and web activity logs of your account from the 'Remote Access Logs' and 'Web Activity Logs' tab respectively.
For example: Yes, as an Admin of Enterprise account, you can enable the option to remotely connect to your computer with your Windows / Mac credentials. These restrictions will not apply on the account owner. then the Configuration ID is FcXuX3JNRerhvng. RemotePC On-premise is a remote access and remote support solution hosted on the premise of an organization or within their datacenter. In the 'Add Row' tab, add 'Property' as 'ID' and 'Configuration ID', which is a mandatory parameter. Does RemotePC support headless Linux servers? Once you have performed these steps, you may retry RemotePC deployment via MSI. Under the 'General' tab, select the checkbox to enable 'Connection request permissions' and choose from the following options. Enter the user email address in the 'Email Address' field. Admin can add computers, organize them into groups, assign them to particular users and move computers between groups from the 'Computers' tab.
"C:\Users\TestUser\Desktop\RPCMSI\RemotePC.msi" ID="uKjNNpkSWo1pnE8" /qn REINSTALMODE="aecmus" REINSTALL="ALL", For example: Click 'OK'. To delete multiple users from the list, select the users and click 'Delete User'. You can add computers to a group while creating it. "EmailAddress,GroupName,AdminPreferences,2FA,SSO", msiexec.exe /i
If you disable this option, you can access your computer by entering the Personal Key (if configured). Click 'Add Computer' and perform any of the following: To add your computer, click 'Download Installer' in the 'Add this computer' tab. C:\WINDOWS\system32>msiexec.exe /i "C:\Users\TestUser\Desktop\RPCMSI\RemotePC.msi" /qn ID=uKjNNpkSWo1pnE8 GROUPNAME=GRPOne PERSONALKEY=test1234 HIDETRAY=1 CONNECTPERMISSION=3 REMOVE_WALLPAPER=1 DISABLE_AERO_THEME=1 DISABLE_FONT=1 DISABLE_SLEEP_MODE=1 HARDWARE_ACCELERATION=1 CONNECT_TO_ACTIVE_SESSION=1 SHOW_ACCESS_VIEWER_NAME=1 LOCK_ON_SESSION_END=0 LOCAL_PROXY_IP=192.168.3.176 LOCAL_PROXY_PORT=801 LOCAL_PROXY_USERNAME=test LOCAL_PROXY_PASSWORD=test ENABLE_DISABLE_PRINTER=0 REINSTALMODE="aecmus" REINSTALL="ALL", For example: You can download and install the RemotePC-CLI application on any Linux Headless server and deploy it to access it remotely. Open the command prompt, add the command gpupdate /force then click 'Enter'. Open 'Group Policy Management Editor' on your computer. C:\WINDOWS\system32>msiexec.exe /i "C:\Users\TestUser\Desktop\RPCMSI\RemotePC.msi" ID="uKjNNpkSWo1pnE8:TestGroup" /qn REINSTALMODE="aecmus" REINSTALL="ALL". You can remove the computers from the selected list.
Click 'Yes' to proceed with removing the computers from your account. If you wish to connect to the computer without a Personal Key, click 'Remove Key'. As an Admin, can I assign or unassign particular computers to my users? The list of groups and associated users appears. The 'Add / Remove computers' page appears. A group is a collection of users/computers organized together by the Admin. Yes, you can move computers between groups. If your question is not addressed below, please contact us through our feedback form and we'll get back to you shortly. Make sure that the RemotePC application is installed in the remote machine before enabling this option. After system reboot, RemotePC will be deployed. Select the computers from 'Available Computers' section and click. Go to the 'Modifications' tab in the 'RemotePC Setup Properties' section to add the mst file you just created. Remote access logs will be displayed with information such as computer accessed, viewer type, start time, end time and IP address. Admin of an account can remove all computers from the account, if so desired, but users can only remove a single computer. You can either install the RemotePC Host application on the computers that you want to access or deploy the host application on computers at multiple locations by sharing an installation link with the users. Hover on the group you want to delete and click. Select the 'Allow' checkbox against 'Full Control' and click 'OK'. Note: These restrictions will not apply on the account owner. You can now add computers to the created group. How can I enable connection request permissions in RemotePC Enterprise application? You can download the RemotePC-CLI application using the following links: What is RemotePC On-premise remote access solution? As an Admin of Enterprise account, you can configure your computer by downloading the setup from the 'Deploy Package' section in the web interface.
You can predefine optional parameters for the remote computer during installation. Select the group from the 'Group Name' drop-down list to add users to the particular group. Alternatively, click the area to browse for your CSV file and upload. To add different computers, go to the 'Add different computer' tab and share the given link with users to install RemotePC on other computers. I signed up for a RemotePC Enterprise account but am unable to configure my computers. You can also share the URL in this section with a user linked to your account; which the user can use to download the setup. A confirmation window appears. Yes, you can control the features your users can access during remote sessions. Click 'Delete' displayed on the top-right corner. For Linux machines, download the viewer setup for Debian or RPM distributions and follow the instructions. The list of users who have not been assigned the computer will appear. Share the provided link with the users to deploy the RemotePC application on other computers. How do I download the RemotePC-CLI application on the Linux Headless server? msiexec.exe /i
Once the user registers, their account will be added to your account. Go to 'Settings' > 'Policies' > 'Software Settings' > 'Software Installation'. For Windows and Mac host, click 'For Windows Package' or 'For Mac Package' respectively, and perform any of the following: Click 'Download RemotePC Host' to install the RemotePC application on the computer you are logged in and enable remote access. Can I connect to my remote computer with my Windows / Mac credentials? Select the computers you want to move and click 'Move Computer'. Hover on the computer you wish to edit and click.
If this option is disabled, the remote computer will go to sleep mode after a specific time. What do I do? Hover on the user you want to edit and click. Select the group from the 'Group name' drop-down list and click 'Move'. To access your remote computer using Windows/Mac/Linux credential. To assign the computer to a specific group, For example:C:\WINDOWS\system32>msiexec.exe /i "C:\Users\TestUser\Desktop\RPCMSI\RemotePC.msi" ID="uKjNNpkSWo1pnE8:TestGroup" /qn. Click 'Add'.
The invited user will get an email with the link to register to RemotePC. Click 'Users'. How do I establish a connection with a remote computer, using my Windows/Mac/Linux credential? If the group name is invalid or not passed, then the computer will fall into the 'Default' group. Open the command prompt window in the administrator mode (c:\windows\system32). Note: SOHO and team plan users can enable this option from the Preferences section of the remote computer. A popup, with a list of users assigned to the computer, will appear. Uninstalling IDrive from your computer leaves your data vulnerable to digital accidents. Web activity logs will be displayed with information such as description, date and time of the last activity and IP address. Go to the 'User Management' tab and click 'Add User'. Launch the RemotePC desktop application on the computer you wish to reset the Personal Key. How can I create a Group? Enable 'Specify startup policy processing wait time' and configure it to 90 or 120 seconds. Uninstall RemotePC.msi using the command: If the computer already exists in any other group, it will be moved to the new group specified by the user. You need to delete the following GPO registry on the user's computer: HKLM/SOFTWARE/Microsoft/Windows/CurrentVersion/Group Policy. You can deploy RemotePC by setting up the Group Policy on the host server.
In the next window, you can view the computers selected by you for deletion. Once the users register, their account will be added to your account. In the menu that appears, click 'Transform' and then select 'New Transform'. Right-click on the package and select 'Properties'. Select the 'Allow access to specific computers' radio button from the 'Permissions' section. Go to 'Group Policy Management Editor', right-click 'Software Installation', select 'New' and add a package.
Is it possible to add multiple users to my account from a CSV file?