Any unauthorized use, reproduction, distribution, recording or modification of these images is strictly prohibited. Leishae, thank you for reviewing Lawrence Kia. Certified cars are manufacturer warrantied and typically We may determine a vehicle to be commercial or otherwise ineligible based on the model and/or information provided to us. I was told that I would not be able to test drive the car (Awkward silence) sowhat is the point of being there if I cannot drive the car. There were two similar vehicles being appraised at the same time when you were here. Lawrence Topeka Greater Kansas City Kia Dealer! When you shop for a new Nissan or pre-owned car here, youll never have to worry about the little things because our sales team is in your corner.

Do you need vehicle maintenance? We will not be doing business with you. We will automatically do a valuation on your vehicle to use in your custom offers. Rotate Your Tires Every 5,000 Miles for Optimal Wear. Add vehicles to compare.

Mazda offers more for less in advance of its move into premium-brand territory. Third party information includes, but is not limited to, trade-in values, car images, dealer reported mileage, fuel economy, dealer advertised price and car details, and car history reports. Kelley Blue Book valuation methods are not determined or maintained by Capital One. We want you to find a vehicle you really love, but Capital One Auto Finance doesnt finance certain vehicle makes including but not limited to, Oldsmobile, Daewoo, Saab, Suzuki, or Isuzu vehicles. Replace current cabin air filter and install new filter. Find out why so many drivers throughout Northeastern Massachusetts and beyond count on Commonwealth for better selection, service, and easy car financing.

I had the same conversation with him.

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Two hours later I called again.

We certainly appreciate your input. If youve recently applied for and funded another loan with Capital One Auto Finance, you may no longer be eligible to get a new loan with your Capital One Auto Finance pre-qualification. When a customer calls in to set up an appointment, it is set by one of our customer relations specialists, who can also provide you with any information that you would have for us before you arrive at the dealership. This dealership offers Your pre-qualified auto financing terms, including monthly payment and Annual Percentage Rate (APR), arent final until your financing is completed at a participating dealer with the lender offering auto financing. Other fees may also include, but are not limited to, document fees, dealer preparation fees, and delivery charges. It was our error 100% and as soon as we found the error you were contacted.

Your purchase will result in a retail installment contract with the dealer as the original creditor.

by a person claiming to be a sales manager. Upon arrival the car was taken apart in the shop and they were replacing the sunroof. But harrassment and mistreatment of a paying customer is unacceptable. We will take your feedback seriously and move towards continuous growth by providing excellent customer service. home delivery on some or all of its cars. You should verify the accuracy of any third party information on your own. This car is likely to sell soon based on the price, features, and condition. This rating includes all dealership reviews, with more weight given to recent reviews. A dealerships rating is calculated by averaging its lifetime reviews. Capital One and participating lenders do not guarantee that the dealer will provide you with all terms outlined in your pre-qualification offer. An hour later I called back. This is second new kia i have bought from lawrence kia. No representation is made or warranty given as to their content, road conditions or route usability or expeditiousness. At that point were done.

Want to share your experience with this dealership? Not everyone qualifies for each of these term lengths though. She transferred me to a person who claimed to be a sales manager. Aaron Hill is a very well informed and professional salesman, easy to work with. When available, before visiting the dealer, you can provide the dealer with your most up-to-date personal, contact, residence, income, and employment information, as well as your proposed financing terms, pre-qualification status, information about the vehicle you may be interested in financing, and saved cars at that dealer by using the Check Availability button (this feature is not available for all dealers and is not a required step). Don't forget, your pre-qualification can only be used to buy one, personal-use vehicle. Use our tools to contact the dealership to schedule

Our dealership has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Any other financing offers are subject to the terms of the offering party. Since others havent had such issues with this dealer maybe it is discimination? ${award} ${year}. Due to market conditions, most of our pre-owned vehicles are sold before they even arrive or finish the reconditioning process. At this point in the conversation, you mentioned how you used to be in the car business, so it doesnt make sense for you to bash the profession.

So we are sorry that you missed out on the low, low-mileage car. Great dealership, great prices, great tradein prices, all their people are veryprofessional. In this case, the 2012 Toyota Camry that you came to see was a new unit to us and was scheduled to have the hail fixed, but you did see it before our reconditioning process was started. I then asked if I turned the corner and pulled onto the lot if the car would be there?

I signed a contract, I paid my deposit, and I legally deserve the deal I signed for and was offered. a video consultation. And if youve had bad luck securing auto financing in the past, theres no need to worry because well help you find a plan that fits, even if you have a bad credit history. After establishing who they were, they did set me up with a. Also, any existing Capital One accounts must be in good standing (meaning not over limit, past due, or delinquent). This was a horrible experience, no respect for anyone's time. Get started by checking our complete inventory of new vehicles as well as our impressive selection of used cars for sale and certified pre-owned cars!

Visit our dealership in Lawrence, MA today! Home of guaranteed finance! Feel free to contact us for more information before you come in. Please feel free to contact us if you are still interested in the Odyssey if it meets your needs. Fraudulent Review I dealt with Hayden and was very disappointed. We say what we mean and mean what we say.

They had the vehicle in stock so immediately filled out the credit application online and sent it in. Shane, Stephanie and the general manager Ched were, absolutely terrible and unprofessional.

Our Cars.com Vehicle Test Team has awarded the ${make} ${model} We value your privacy. Dealer advertised prices are subject to change without notice.

Looking to have this car delivered to your home? Why pay more at the big city dealers? I'm glad selling vehicles is just a hobby for you.

They had over valued our appraisal and instead of admitting their wrong doing and fixing their mistake, they demanded we pay them more money or they would not do the deal.

We apologize you experienced less than exceptional customer service from our dealership. Were easy to find at 1 Commonwealth Drive in Lawrence, MA, right off of I-495.

I told the scheduler that we would be installing multiple carseats as part of our test drive; the whole process would have been much better if having an appointment had saved any time whatsoever for my kids to be sitting around. We love hearing what our customers have to say about Auto Navigator. There was an $8000 actual cash value difference between the two.

Your Capital One pre-qualification expires 30 days from the date your request for pre-qualification is received.

Remember, you can use your mobile phone to configure pre-qualified financing for vehicles you're considering and compare your options at the dealer. Terms online are provided based on common monthly increments, but other terms may be available at the dealership when purchasing the vehicle. Error in sending request, please try again. Your actual APR will be based on your specific situation. 2021 Volkswagen ID.4 Review: The Peoples Electric Car, 2021 Mazda CX-5 Review: Premium Without the Price, A new or used car, light truck, minivan, or SUV for personal use. go through a rigorous multi-point inspection.

If you're looking for a Kia go somewhere else. a virtual appointment! The first of many electric vehicles from Volkswagen, the new ID.4 marks a pivotal point for Volkswagen and the automotive industry. Auto Navigator provides participating dealers' advertised inventory to help you search and save your favorites to find the car that works best for your budget and lifestyle. I was told "f*** you!" To me, this behavior is unacceptable in a situation where a customer has a legitimate documented disagreement over a shifting vehicle price. Access to and use of these images is restricted by terms and conditions of a separate license agreement.

But dont worry, it wont impact your credit score. Minimum monthly income required is $1,500. This amount is also subject to verification of the personal income you put on your request for pre-qualification. Inappropriate Content and any applicable fees. Set appt to see truck, check to see if appt is still on, no response, check again, no response, check again, no response.

Third party websites, such as Kelley Blue Book and CarFax, are not maintained by Capital One. These pre-qualified auto financing terms are based on information you provide and might change if you update any information on the Auto Navigator website, with a participating lender, or at the dealer. Were proud to serve the communities of Lawrence, Methuen, Haverhill, Andover, North Andover, and more with an uncompromising selection and dedicated customer service at every step of the way.

Adjust things like your down payment, term length, and more to build the deal that's right for you. Eligibility for auto financing pre-qualification from participating lenders is determined by the information you submitted, along with the personal credit profile from credit reporting agencies that is obtained by Capital One through your Auto Navigator pre-qualification request. So now I have two hard inquiries on my credit and still no vehicle. I asked if the price would still be good, and she informed me it would be about $2,500 more than I had agreed to. Remember, third parties, including the dealer, provide this information and Capital One doesnt sell vehicles, doesnt sell any optional products, and doesnt make any express or implied representations or warranties with respect to the accuracy of the third party information. We carry roughly 250-300 preowned vehicles, and our staff does not have the ability nor the luxury of knowing each of the preowned vehicles' conditions. If you are looking for Kia in the Lawrence area, Anderson Kia is the dealership for you.Anderson Kia belongs to Anderson Auto Group which is a new Ford, Lincoln, Kia, Mazda, and Mitsubishi dealer and used car dealership located in Grand Island, NE, Lincoln, NE, and St. Joseph, MO, and serves the Lawrence and surrounding areas as a Kia dealership.Residents of Lawrence would find everything they were looking for in a Kia dealership at Anderson Kia. 3 hours later I submit the document and sent a follow up text that it was sent. I asked if he could go out and touch the car and come back in and tell me it was there. Advertised and pre-qualified rates and financing terms are subject to change without notice. They worked hard to get you into what you want and quickly.

Google, Capital One, and their suppliers assume no responsibility for any loss or delay resulting from such use.

Come in and have the easiest car buying experience in your life. I inquired online about a new vehicle on a thursday. Contact us at 785-856-7127 or swing by our, When you purchase any new Subaru or pre-owned car from our Lawrence dealership, you may qualify to have that vehicle delivered straight to your home or workplace. Anderson Kia > New Kia Dealership & Used Car Dealer Lawrence, KS. It is near impossible to assist someone in that state of mind. Told "F*** You!" Anderson Kia is a Lawrence area Kia dealership which serves the Lawrence, KS and surrounding areas. Alignments are crucial to ensuring that you get the longest life out of your tires. Other. We sincerely hope that you find your perfect preowned vehicle. I asked a simple question about if they had a Seltos on the lot. Throughout the day friday I am texting the salesman asking about the status, and he keeps telling me the manager is working on it.

JJ was our salesman and was outstanding.

Advertised APRs shown are current as of March 3, 2020. Your Capital One pre-qualification can only be used at participating dealers, but dont worry, there are plenty to choose from. But they do not hassle or push you into anything.

I will absolutely be back the next time I am looking to buy a car. Some product ratings and reviews may be from customers with different versions of the product displayed above. Upon review of the prior transactions and trade values, it was brought to our attention that there was an error made.

In addition I drove more than 42 miles to get to the dealership. Kelley Blue Book Price Advisor is also powered by Kelley Blue Book data to provide you with information on what other customers have paid for like cars in your area. APR is the Annual Percentage Rate. App Store is a service mark of Apple Inc. Stock vehicle images provided by izmo, inc. and Autodata, Inc. Stock Automotive Images, Copyright 2000 - 2022 izmo, Inc. All Rights Reserved. The amount financed may include the dealer advertised price, tax, title, licensing fees, dealer fees, and any optional products, like service contract and/or extended warranty, that you choose to purchase from the dealer. By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. We got the Camry's hail fixed, which was sold a few days after your visit. Found the new car I wanted on Autotrader and sent an email to this dealership. Commonwealth Kia customers enjoy vehicle specials for additional savings every day. Got a call the next day from the dealership. There is a reason their sales keep climbing inthe last several years, its because of very professional dealerships like Lawrence Kia.

Drove 60 miles to see a used Camry only to find an undisclosed and extensive amount of hail damage. Elena, Heres what is required to finance a vehicle: In some instances, an older model year or higher mileage vehicle (up to 150,000 miles) may be eligible. I told her I would take it but that I might sue to recoup the difference because we already had a deal.

Google and the Google logo are registered trademarks of Google LLC. Prior to visiting a participating dealer, submitting a request to pre-qualify for auto financing will allow for a review to determine whether you pre-qualify. The original person (Brandon) that I was supposed to meet with was not interested in making a sale or fixing the situation.

You can compare up to 3 vehicles at a time. Saturday morning I get a text saying the lender approved everything that I needed to send one more document to verify address and we were good to go. Commonwealth Kia has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. You may not be eligible to submit a request for pre-qualification to participating lenders; so if youre not eligible, you wont see an option to do so. Its our privilege to offer a large inventory of new and used cars for sale.

You can visit the Kelley Blue Book website for additional information on their services. With so many options to choose from, wed be amazed if you couldnt find the perfect ride on our car lot.

Thats why weve trained our sales team to cater fully to the needs of our clients. I receive an immediate response back apologizing that the vehicle was sold that day. We certainly try our best to accommodate our customers as best as possible.

Some participating lenders may have membership eligibility requirements, and some may pay Capital One if you finance with them. However, since you committed to purchase the vehicle on a proposal, we offered to help you as much as makes business sense to try and still make the deal for you. They then proceeded to to yell at me and told me I was stupid and didnt know what I was talking about.

Luckily for local shoppers, McCarthy Nissan of Lawrence is here to help. Incorrect Dealer Page This rating includes all reviews, with more weight given to recent reviews.

You can visit the CarFax website for additional information on their services. All trademarks are the property of their respective owners. Dealer advertised prices may be negotiable and may not include tax, title, license, and other fees charged by the dealer. Try saying "Search for (year, make, model, or feature)". Participating lenders provide financing for new and used vehicles purchased from participating dealers, and those dealers are subject to change, and may vary by participating lender. Easiest and smoothest car buying experience I've ever had. Capital One Auto Finance may not provide financing for all optional products offered by a participating dealer. In addition, youll be able to take full advantage of our professional service department throughout the entire life of your vehicle.

If you choose to do so, youll also let the dealer know your preferred method of communication so the dealer may contact you to discuss next steps. Calls may be prerecorded.

I receive an alert from Credit Karma so I know they pulled my credit.

Receive 15% off brakes for brake safety awareness month! Learn about finding the right car, getting a good deal, and much more. After filing out the online form to request a test drive, I got a call with no voice mail from the dealership and then a text with no introduction. A valid APO/FPO address also works. If you live within 100 miles of our Lawrence location (, For optimal website experience, please update your browser to, New Nissan & Used Cars for Sale in Lawrence, KS. A video walkaround of this car may be available New Kia Dealership & Used Car Dealer Lawrence, KS, Pre-owned & New Kia dealership in St. Joseph, Used Car Specials at Anderson Kia of St. Joseph. The sales manager offered to have the general manager call you and requested for you not to continue yelling or it would not go very far for either of us. Find answers to frequently asked questions about Auto Navigator. The customer service at this dealership is absolutely the worst we replace our vehicles every 2 to 5 years depending on the mileage I attempted to buy a vehicle from this dealership with my funding already in place I would not recommend this dealership to anyone I reached out to the general manager.

You can get more information about this car from your couch through Any available car history reports are provided by CarFax. Participating lenders may have their own eligibility restrictions, such as requiring that you be at least 18 years of age, live within the contiguous United States, meet minimum income requirements, and purchase a vehicle for personal use that meets their specified year, make, model, and/or mileage restrictions.

Also, we dont offer financing for vehicles purchased from non-participating dealers, auto brokers, or private party sellers. Cars are subject to prior sale so theres a possibility that some cars may have already been sold. From standard maintenance like oil changes and tire rotations to major auto repairs, our team of factory-trained and certified technicians has you covered. Ask About Our Free Vehicle Delivery Service. The expiration of your pre-qualification is subject to the lender's terms and may be different from Capital Ones. We dont offer financing for commercial vehicles, motorcycles, recreational vehicles (RVs), ATVs, boats, camper vans, motor homes, vehicles with a history of chronic malfunctions and/or manufacturer or dealer buy back (also referred to as a lemon), branded title vehicles, or vehicles without a Vehicle Identification Number (VIN) or title issued. I accepted the offer via text and by phone and set up an appointment for the next day to drive 130 miles north to pick up the car. We can help direct you to a vehicle that best meets your needs and budget, and well also help you take advantage of our impressive variety of offers and incentives. It was absolute nonsense that this place operates in such a manner. Trade-in valuations are powered by Kelley Blue Book data to provide estimates of what you may be able to receive from the dealer by trading in your car. I took the afternoon off work and scheduled an appointment. We were 100% scammed. Unprofessional- I made an appointment for 1:15pm the day prior.

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When you visit a participating dealer, show them your Auto Navigator pre-qualification offer for the vehicle you would like to finance. If you pre-qualified for auto financing with a participating lender and dont see that pre-qualification when you log into your Auto Navigator account, you may access your pre-qualification at the website where you submitted that pre-qualification request. I told him I did not appreciate the ambiguity and he would say nothing else. When he called back, you and Leishae were both yelling and irrational. Treating customers like this should not go unchecked. Capital One Auto Finance provides financing for new and used vehicles purchased from participating dealers listed on Auto Navigator.

We signed a contract with them and put a $1000 deposit down on a vehicle, only to be ca, Ched, shane, stephanie, Chin Rajapaksha, Valerie Abarca, Chris Herring, Nick Williams, Chris Pena, Sam Rajapakse, Angie Burris, Mario Willamson, Kevin Morrissy, Anne Kelley, Drove 60 miles to see a used Camry only to find an. When you arrive at the dealership, you can test drive the car, and you will fill out a credit application and provide any information needed for review to complete your financing. All reviews are provided by Google and are subject to Google terms of services.

Mr, Chen He was even worse than his staff. For the record I am a 66-year-old retired lawyer who does not consider himself to be a tough guy and I don't think it is possible for one to f*** themself. She was busy. Lawrence Kia The vehicle must have fewer than 120,000 miles and its model year must be within the last 10 years. When you shop at Commonwealth, we want to make sure you have a dealership experience that stands out from the pack. Then you began to yell about a Louis Vuitton belt or something. our tools to get details such as qualifying cars, test drive options, You should verify with the dealer whats included in the dealer advertised price. User assumes all risk of use. We know that prospective customers are extremely well educated when researching their next vehicle. Duplicate Review I apologize that you feel that way; it is not our intention between our three dealerships. You became very irrational understandably so; but then began to yell and curse which we will not tolerate. upon request.

Hello Cecil, from DealerRater. Pre-qualification does not guarantee that youll receive financing or any particular financing terms, which are subject to change based on Capital Ones evaluation of your credit application submitted at the dealer and any required documents, and may vary depending on the dealership selling the vehicle(s) youre interested in financing. I asked for the out the door price and received a quote via text approximately $500 more than the listed price. To pre-qualify, you must be at least 18 years old and have a valid street address within the contiguous United States. He interrupted with "go f*** yourself" and wanted to know if I thought I was a "tough guy." New Kias and Pre-Owned cars of almost any make. For new and used vehicles, the minimum amount financed is $4,000. I did indeed visit the lot minutes later and they had no Seltos on the lot. Also, down payment, rebate, or trade-in is required in some situations to complete purchase. We also provide a historical estimate of the tax, title, and license fees based on the state the dealership is located in to show you how they impact your financing terms. Includes reviews of We're back with the same great unique car buying experience for you and our incredible community.

I was notified that the used vehicle was available and would be ready for me to test drive. The person told me the car I wanted would not be available for two weeks. Watch a video to learn more about Auto Navigator. I have already submitted a complaint with the manufacturer, and filed a report with the Better Business Bureau and with the corporate Kia office. Kias are a lot of bang for the buck and very good cars. and "Go F*** Yourself!" Participating dealers are subject to change. Maps, directions, and reviews are provided for informational purposes only. See all 393 vehicles from this dealership. We signed a contract with them and put a $1000 deposit down on a vehicle, only to be called the next day and told that they made an error and we would owe more money. We have not received the vehicle and you did not sign a contract or take delivery. Shane, Stephanie and the general manager Ched were absolutely terrible and unprofessional. You also agree to our Privacy Statement. If you pre-qualify, you will be able to see your monthly payments, APRs, and offers for vehicles you may be considering.

Capital One does not monitor content provided by Google. Again he said it "appeared" to be there.

Browse our selection of new and, Ready to buy, lease, or finance a new or used car? After negotiating purchase terms and receiving dealer credit approval, you will sign a contract with the dealer reflecting both your purchase and financing terms. 2018 Google LLC, used with permission. Check out our new and used car specials for additional savings on your next vehicle.